Job Location: Bengaluru East Bengaluru Karnataka 562129 India
Job Location Type: Onsite
Job Contract Type: Fulltime
Job Seniority Level: MidSenior level
At Bayer we’re visionaries driven to solve the world’s toughest challenges and striving for a world where Health for all Hunger for none’ is no longer a dream but a real possibility. We’re doing it with energy curiosity and sheer dedication always learning from unique perspectives of those around us expanding our thinking growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference there’s only one choice.
Senior Process Associate
JOB PURPOSE:
The Senior Process Associate is a position with a focus on executing both operational and nonoperational tasks. The role involves adherence to compliance policies implying a need for attention to detail training on specific tasks and a commitment to following established guidelines.
YOUR TASKS AND RESPONSIBILITIES:
Expertise in handling Master Data process:
Requires a deep understanding of Master Data Management principles and compliance standards relevant to the industry.
Ensuring completion of requests within SLA:
Involves managing and processing requests received through Master Data Governance (MDG) and email within agreed Service Level Agreements (SLAs).
Resolving queries within agreed TAT:
Addressing and resolving queries received in a generic mailbox within the agreed Turnaround Time (TAT).
Connecting with Global Working Groups:
Collaborating with different working groups globally to address and resolve queries.
Managing Peak/Off Peak volumes:
Handling variations in workload and ensuring support during peak periods managing additional volumes efficiently.
Optimizing workflows and stakeholder relationships:
Streamlining processes and improving relationships with stakeholders to enhance efficiency and effectiveness in MDM
Providing daytoday support to Business Operations:
Offering ongoing support to ensure seamless business operations within or outside the Global Business Services center in India (GBSIN).
Ensuring Data Quality:
Focusing on maintaining the quality of data to meet the needs of both the specific line of business and the overall organization.
WHO YOU ARE:
Education: Graduate or postgraduate degree required
Experience : Minimum 34 years of professional experience in SourcetoPay (S2P) OrdertoCash (O2C) RecordtoReport (R2R) or General Services. Master Data Management experience is an added advantage
CORE COMPETENCIES:
Analytical and ProblemSolving Skills: Possesses a strong analytical mindset and logical approach with expertise in resolving complex datarelated issues
Collaboration and Stakeholder Mgmt.: Demonstrates the ability to collaborate effectively deliver value to customers and nurture strong positive relationships
Good Communication Skills: Exhibits outstanding verbal and written communication capabilities to ensure clarity and understanding
Accountability and Ownership: Takes full responsibility for tasks demonstrating a proactive approach and commitment to delivering highquality results
YOUR APPLICATION
Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals regardless of race religion gender age physical characteristics disability sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination.
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