Customer Service Representative Data Entry
Customer Service Representative Data Entry
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Job Description
Are you fun energetic and passionate about delivering an incredible customer experience If you have a knack for problemsolving and enjoy building lasting relationships we want to hear from you!
This is not your average 9to5this is your chance to join a tightknit team that works hard has fun and is passionate about what they do. With room for growth exciting challenges and opportunities to develop your skills this role offers much more than just a desk job. If youre ready to take your career to the next level keep reading!
What Youll Do
As the Customer Service Representative youll be the goto person for helping customers find the right safety solutions for their needs. Whether its answering inquiries processing orders or solving challenges youll play a key role in making sure customers feel heard valued and supported every step of the way.
Heres a glimpse into your daytoday:
- Responding to customer inquiries via phone and email with a smile and a cando attitude.
- Processing sales orders and invoices with precision.
- Managing EDI uploads and customer product templates.
- Using reporting tools to analyze data and provide insights.
- Maintaining and updating online content for ecommerce platforms.
- Keeping customer records up to date using CRM systems.
- Staying on top of product availability benefits and pricing to answer questions like a pro.
- Following up with customers to ensure theyre thrilled with their experience.
- Supporting sales and marketing projects (because teamwork makes the dream work).
- Building genuine relationships that leave a lasting impression.
What Were Looking For
Were on the hunt for someone whos as excited about this role as we are! Heres what were hoping to see:
- A postsecondary diploma or equivalent experience.
- 2 years of customer service experience in a fastpaced setting.
- Bonus points if youve worked in a technical or industrial environment providing customer support or inside sales!
- Strong analytical and problemsolving skills.
- A solid understanding of CRM/ERP databases and reporting tools.
What Makes You Shine
- Youre a GoGetter: You love learning new skills and tackling challenges headon.
- Youre Organized: Multitasking Tight deadlines No problemyouve got it covered.
- Youre Adaptable: Whether its working solo or with a team you thrive in dynamic environments.
- Youre a Quick Study: You pick things up fast and keep projects moving forward.
- Youre a Communicator: From emails to conversations you know how to make your message clear.
- Youve Got Leadership Potential: People naturally look to you for guidance.
- Bilingual Bonus: If you speak both English and French wed love to hear about it!
Why Youll Love This Role
- Room to Grow: Were all about helping our team members reach their potential.
- Collaborative Environment: Youll work with a supportive closeknit team that knows how to have fun.
- Meaningful Work: Youll be part of a company thats committed to protecting people with highquality safety solutions.
- No Two Days Are the Same: Dynamic work keeps things interesting and youll never feel stuck in a routine.
Ready to take the leap and join a company that values your skills energy and ideas Apply today and show us what youve got!
Trevor Frances is a specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer permanent job opportunities in many different industries.
Employment Type
Full Time
