Greetings from HRC Global Services!!
We are pleased to inform you of an opportunity for MarTech/ Technical Implementation Lead with a reputed MarTech company in Mumbai.
JD :
We are looking for a MarTech Implementation Lead with a strong technofunctional background to spearhead the deployment integration and optimization of marketing technology solutions. This role requires handson expertise with platforms such as Adobe Experience Cloud Salesforce Marketing Cloud CleverTap or Netcore combined with strategic thinking to drive seamless customer experiences.
The ideal candidate will have a deep understanding of MarTech tools customer journey automation and datadriven personalization. They will lead implementation projects manage technical teams and ensure that MarTech solutions align with business objectives while enhancing customer engagement.
Key Focus Areas :
1. MarTech Implementation & Technical Expertise :
Lead endtoend implementation and configuration of Adobe Salesforce and other MarTech platforms.
Oversee system integrations data flows and platform customizations to optimize marketing performance.
Act as a Solution Architect designing scalable and efficient frameworks for marketing automation.
2. Customer Journey Automation & Personalization :
Implement automated workflows across the customer lifecycle to enhance engagement.
Set up email SMS and push notification campaigns to nurture leads and retain customers.
Utilize customer data and analytics to drive personalized recommendations and targeted campaigns.
3. Client & Stakeholder Management :
Act as the primary point of contact for clients ensuring alignment of technical solutions with business needs.
Lead crossfunctional collaboration between developers marketing teams and data analysts.
Provide training and postimplementation support to ensure successful adoption of MarTech tools.
4. Project & Team Leadership :
Develop detailed project plans milestones and timelines to ensure smooth execution.
Guide technical teams through best practices in coding system integration and deployment.
Manage stakeholder expectations and conduct regular status meetings to address challenges.
Required Skills & Experience :
Handson experience with Adobe Experience Cloud Salesforce Marketing Cloud CleverTap or Netcore.
Strong technical expertise in marketing automation customer data platforms (CDP) and analytics.
Proficiency in JavaScript SQL Python and API integrations for seamless platform connectivity.
Experience in customer journey mapping segmentation and personalization strategies.
Project management expertise with PMP or Scrum Master certification being a plus.
Strong leadership problemsolving and decisionmaking skills.
Excellent client management communication and consultative solutioning capabilities.
Preferred Qualifications :
Experience with additional MarTech tools and advanced analytics platforms.
Knowledge of data privacy regulations and compliance.
Prior experience in a consulting or agency environment handling multiple clients.
If interested to know more kindly mail your updated resume back and the following details to :
Present location :
If not based out of Mumbai whether open to relocate to Mumbai :
If yes then time frame required to relocate :
Current CTC :
Expected CTC (whether negotiable or not) :
If negotiable upto how much :
Notice period :
MarTech platforms implemented :
Programming languages known :
Brief of your experience in Technical Implementation and technofunctional leadership roles in MarTech:
Successful MarTech projects :
Thanks & Regards
Tania
Recruitment Manager
HRC Global Services