Travel Expert Luxury Travel
Travel Expert Luxury Travel
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4years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our Client is searching for a Travel Expert to join their team in Cape Town. This is a fantastic opportunity for a highperforming individual with a genuine passion for tailormade travel and delivery of the very highest standards in customer service.
The successful candidate will have at least 4 years proven track selling luxury bespoke African trips to an international clientele. Based on their indepth knowledge and sales conversion skills the individual will be confident in working to KPIs and achieving sales targets. Exceptional communication and interpersonal skills are also essential in offering outstanding customer service at all times.
- Curation of high quality tailormade itineraries for a wide range of traveler segments
- Endtoend sales process including planning costing refining and confirming itineraries; through to posttravel communications
- Conversion of warm sales leads via email telephone and video calls
- High quality presentation of travel itineraries customized to the client s unique requirements along with supply of relevant supporting information and advice
- Delivery of gold standard client service at all stages of the sales process to engender repeat and referral business
- Proactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolio
- Maintain uptodate commercial knowledge of properties flight routing and logistics Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic. Our teams expertise is based on indepth product knowledge and firsthand experience. We actively encourage and fund regular research trips for our Travel Experts and this is an expectation of this role
Requirements
- 4 years Travel Consultant experience in a tailormade travel environment working with complex Southern Africa and East African itineraries
- Firsthand knowledge of our core destinations specifically within subSaharan Africa
- Demonstrable sales performance in a targetdriven environment
- Excellent communication skills both written and verbally
- Outstanding customer service skills and attentiontodetail
- Advanced levels of IT literacy
- Highlyorganised with strong time management skills
- Resultsorientated
- Knowledge of the Indian Ocean and Indian Subcontinent
- GDS/flight operating systems
Benefits
- R28 R32k depending on experience
- Company bonus scheme
- Comprehensive Group Life Cover
- Discovery Health Medical Aid with company contributions
- Company pension scheme
- Hybrid working (after 3 months)
- Opportunities to travel to Mahlatini destinations and work in UK office
- Attractive long service benefits
- Structured training and continuous professional development
- Team social events
4 years Travel Consultant experience in a tailor-made travel environment working with complex Southern Africa and East African itineraries First-hand knowledge of our core destinations, specifically within sub-Saharan Africa Demonstrable sales performance in a target-driven environment Excellent communication skills, both written and verbally Outstanding customer service skills and attention-to-detail Advanced levels of IT literacy Highly-organised with strong time management skills Results-orientated Knowledge of the Indian Ocean and Indian Subcontinent GDS/flight operating systems
Education
Matric and relevant tertiary education
Employment Type
Full Time
