About the Company:
Join one of East London s top automotive body repair specialists known for their exceptional quality attention to detail and a proven track record of excellence.
Position Overview:
The Estimator / Client Services role is a critical position responsible for providing accurate repair estimates and delivering outstanding customer service. The successful candidate will serve as a key liaison between clients and the repair team ensuring all work is assessed communicated and executed to the highest standards.
Key Responsibilities:
- Prepare accurate repair cost estimates based on industry standards and damage assessments.
- Conduct thorough inspections of vehicles to determine repair requirements.
- Communicate effectively with clients to explain repair processes timelines and costs.
- Liaise with insurance companies to ensure claims are processed efficiently.
- Coordinate with the workshop team to ensure timely completion of repairs.
- Maintain and build strong relationships with customers ensuring satisfaction and trust.
- Stay updated with industry trends repair techniques and insurance requirements.
Requirements
Qualifications and Experience:
- Minimum of 4 years of experience in the automotive body repair industry.
- Proven experience as an Estimator or in a similar clientfacing role.
- Strong knowledge of vehicle repair processes and industry standards.
- Excellent communication and customer service skills.
- Proficiency in estimating software and tools (e.g. Audatex or similar systems).
- Ability to work in a fastpaced environment with attention to detail.
How to Apply:
Submit your CV and a brief cover letter highlighting your relevant experience.
Qualifications and Experience: Minimum of 4+ years of experience in the automotive body repair industry. Proven experience as an Estimator or in a similar client-facing role. Strong knowledge of vehicle repair processes and industry standards. Excellent communication and customer service skills. Proficiency in estimating software and tools (e.g., Audatex or similar systems). Ability to work in a fast-paced environment with attention to detail.