drjobs Collections Officer

Collections Officer

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1 Vacancy
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Job Location drjobs

Makati - Philippines

Monthly Salary drjobs

25000 - 35000

Vacancy

1 Vacancy

Job Description

The Collections Officer at Pay Later Travel is primarily responsible for overseeing the companys Accounts Receivable operations. The ideal candidate will have a strong background in AR with a focus on collections ensuring timely payments and maintaining positive customer relationships.

Key Responsibilities:

Accounts Receivable Management
  • Oversee invoicing payment collection and account reconciliation processes.
  • Monitor customer accounts for nonpayments delayed payments and other irregularities.
  • Engage with clients to resolve billing disputes and negotiate payment plans if necessary.
  • Generate regular reports on AR performance outstanding balances and collection metrics.

Collections
  • Implement effective collection strategies to reduce outstanding receivable delinquencies.
  • Regularly review and prioritize collection activities based on aged AR reports.
  • Maintain detailed records of collection activities including phone calls emails and letters.
  • Collaborate with the legal department or external collection agencies if necessary.

Client Relations
  • Maintain strong relationships with clients ensuring open communication channels.
  • Address and resolve any complaints or issues related to invoicing and payments promptly.
  • Collaborate with the sales and customer service teams to ensure integrated client management.
Continuous Improvement
  • Identify opportunities to streamline AR and collection processes.
  • Stay updated on best practices in the AR and collections industries attending relevant training and workshops.





Requirements

  • Bachelors degree in Finance Accounting or related field.
  • 2 years of experience in Accounts Receivable with a focus on collections.
  • Strong analytical problemsolving and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency with accounting software and tools.
  • Prioritizing candidates who are available to work during/either the 6:00 AM 3:00 PM or the 10:00 PM 7:00 AM MNL shifts.



Employment Type

Full Time

Company Industry

Travel Arrangements

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