FRONT DESK OFFICER
FRONT DESK OFFICER
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1-3years
100000 - 150000
1 Vacancy
Job Description
- Serve as the first point of contact for patients visitors and clients providing a welcoming and professional experience.
- Manage patient checkins appointments and inquiries ensuring efficient and friendly service.
- Handle phone calls emails and correspondence directing them to the appropriate departments.
- Maintain accurate records of patient information and appointments in the hospital s system.
- Welcome and direct patients visitors and staff in a friendly manner and ensure they are comfortable.
- Answer phone calls schedule appointments and manage front desk operations.
- Maintain a neat and organized reception area.
- Assist patients with registration and direct them to appropriate departments.
- Handle inquiries and provide general information about hospital services.
- Manage patient flow and coordinate with departments for seamless service.
- Assist in billing payment processing and other front desk administrative tasks.
- Good professional appearance.
Requirements
Benefits
- Health and pension cover
- Leave allowance
Employment Type
Full Time
