This is a remote position.
About our client:
Our client is a global leader in digital marketing and client reporting solutions empowering financial professionals to enhance investor engagement and retention. With operations spanning four continents they are rapidly expanding their team worldwide. Serving toptier clients in the fintech sector they seek individuals passionate about technical R&D and solution design.
What you will be doing:
- Become a platform expert and leverage cuttingedge tools like Studio Apps JSON and SQL to deliver exceptional results.
- Solve complex problems by diving deep into client data and develop innovative solutions that optimise performance.
- Manage client relationships and ensure issue resolution by serving as the primary point of contact for client tickets.
- Maintain streamlined and efficient ticket workflows through the use of tools like Fresh Desk Jira and Teams.
- Collaborate closely with clients through calls and screen sharing to diagnose issues and deliver optimal solutions.
- Ensure timely and accurate delivery of client reports and production runs through diligent monitoring.
- Utilise your JSON and SQL expertise to customize client setups enhance functionality and meet project deadlines.
- Cultivate strong client relationships by providing proactive communication and personalised support.
- Join a global team of professionals where you can share your expertise stay at the forefront of industry trends and deliver worldclass service to clients.
What our client is looking for:
- A relevant tertiary qualification is preferred but not essential.
- Advanced knowledge of SQL JavaScript SQLite and TSQL to write complex queries and procedures.
- Proficiency in RESTful APIs (XML/JSON) Microsoft Office Jira and Confluence.
- Excellent communication interpersonal and client relationship management skills.
- A meticulous attention to detail adaptability and experience in data structures and analysis.
- Knowledge of asset management cloud services and design tools like Adobe InDesign is a valuable asset.
- The ability to confidently manage scope challenge requirements and deliver tailored technical solutions.
Working hours:
- This is a remote position and you will be working US hours.
- US Hours are 8am 4pm PST (5pm 2am or 4pm 1am SAST depending on US Daylight Savings).
Job ID:
For a more comprehensive list of opportunities that we have on offer do visit our website
SQL, TSQL, Jira, JavaScript, JSON, XML, CSV