SimPRO Admin Support
SimPRO Admin Support
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3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
As an Admin Support you will be responsible for managing a variety of administrative tasks with a focus on customer service job coordination and invoicing. You will work closely with the team to ensure jobs are created accurately in ServiceM8 quotes are prepared and invoices are processed and tracked efficiently. This role will provide an excellent opportunity for someone looking to grow within a dynamic and fastpaced environment in the building industry.
- Assist in scheduling jobs creating new jobs updating job statuses and ensuring smooth operation within ServiceM8
- Create detailed job entries in ServiceM8 ensuring all information is accurate and complete including work scope timelines and customer details.
- Generate accurate quotes for clients ensuring all pricing and job details are correct. Doublecheck all quotes to ensure alignment with business pricing and policies.
- Process invoices in a timely manner and ensure they reflect accurate details based on job completion including materials used and labor charges.
- Manage client invoices and follow up unpaid invoices.
- Assist with the administrative tasks in SimRo ensuring all jobs are recorded and documentation is uptodate and easily accessible.
- Act as a point of contact for clients answering questions providing status updates and ensuring customer satisfaction.
- Perform general office duties including filing data entry document management and communication coordination with both clients and internal teams.
- Prepare reports for job status revenue and any discrepancies in pricing ensuring timely followup.
Requirements
- Proven experience in an administrative or support role preferably within a building or carpentry service environment.
- Familiarity with ServiceM8 and SimPRO is highly desirable.
- Strong attention to detail and organisational skills.
- Excellent communication skills both written and verbal.
- Proficiency in Microsoft Office Suite (Word Excel Outlook)
- Ability to manage multiple tasks and prioritise effectively.
- Previous experience in generating quotes managing invoices and handling customer inquiries is an advantage.
Benefits
- Australian clients and Australian hours (giving you great experience and an early finish!)
- Work from Home Allowance
- HMO for you AND a dependent from Day 1
- 20 Days Annual Leave and 5 Days Sick Leave
- Government Statutory Benefits
- 13th Month Pay
- Computer Equipment
- Opportunities for growth
- And of course a competitive salary
At least 3+ years experience in Administration; Scheduling Proficiency in CRM and ERP systems, with demonstrated experience in data management and system administration; Intermediate Word and Excel skills; Excellent verbal and written communication skills; Ability to work under pressure and meet deadlines.
Employment Type
Full Time
