Key Responsibilities:
- Provide endtoend application support for systems related to Investments and Wealth management.
- Collaborate with development and operations teams to implement and optimize DevOps practices.
- Manage and automate software deployment processes using ALDON on AS400 systems.
- Monitor application performance and address issues promptly to minimize disruptions.
- Analyze and resolve incidents ensuring adherence to SLAs and quality standards.
- Maintain and enhance CI/CD pipelines to improve deployment efficiency.
- Document support processes deployment workflows and configurations for knowledge sharing.
- Collaborate with stakeholders to gather requirements and deliver solutions aligned with business needs.
Required Skills and Experience:
- 35 years of experience in application support with a focus on Investments and Wealth management systems.
- Handson experience with DevOps tools and practices including CI/CD pipelines.
- Proficiency with ALDON for automating software deployment on AS400 platforms.
- Strong understanding of financial services specifically in the Investments and Wealth domain.
- Experience with troubleshooting application issues and performing root cause analysis.
- Solid understanding of AS400 systems and associated workflows.
- Excellent problemsolving skills with a proactive approach to issue resolution.
- Strong communication and collaboration skills to work effectively with crossfunctional teams.
Preferred Qualifications:
- Experience in cloud platforms (AWS Azure or Google Cloud) and their integration with DevOps workflows.
- Knowledge of scripting languages (e.g. Python Shell) for automation tasks.
- Familiarity with ITIL frameworks and practices.
- Certification in Investments & Wealth management or related fields is a plus.
RM 11000