Director Risk Management Business Services

At Turner & Townsend we apply the same approach to the operation of our business as we do in the delivery of services to clients we transform performance.

This exciting role will play a key part in transforming the performance of the Risk Management (RM) function within our Business Services team. RM is a global internal function which is responsible for developing our enterprise / corporate risk management strategy with the Executive leadership and then working closely with our regional businesses to implement such that risk is managed in accordance with Turner & Townsends risk appetite. The function includes:

• Enterprise risk management application of corporate governance learning and development and reporting;
• Contracts and legal reviewing our client and supplier engagements;
• Insurances and claims procurement of all insurances and the management of claims;
• Service excellence management and oversight of the service delivery quality assurance programme and compliance; and
• Ethics and corporate compliance management and oversight of our ethics and corporate compliance programme.

This is a global role and involves engagement with key stakeholders including members of Turner & Townsends executive leadership and in our regional businesses and business segments to establish policies standards procedures and reporting. The role reports into the Global Head of Risk Management as well as being part of the broader RM leadership team responsible for operating and improving the function.

Main responsibilities

• Develop and lead Turner & Townsends assurance programme as part of our Risk Management function. This role will focus on developing a proportionate and sustainable approach across all 3 lines of Defence working primarily with our Regional and Segments teams.  It also includes working with others to develop appropriate systems and tools to help support;
• Continuously improve Turner & Townsends risk reporting across the business as well as work with Regional teams to improve performance;
• Plan and lead the delivery of change projects and programmes;
• Support the Global Head of Risk Management with the procurement of insurances as well as be actively involved in leading discussions with members of the Executive Committee Regional Managing Directors and operational leads on how to manage potential claims and disputes to minimise risk;
• Support training and education activities promoting the importance of risk management to all our people;
• Support broader Risk Management initiatives and compliance programmes as required working with the Risk Management leadership team to shape the vision and direction of the function; and
• Assist with mergers and acquisitions due diligence and integration where necessary.

Relationships and contacts

The role will report to the Global Head of Risk Management who is based in London. Primarily interfaces will be with:

• Other members of the Risk Management team including Operational Risk Ethics & Compliance and Contract Review teams;
• The Regional Operational business including the Regional Managing Directors Regional Boards Regional Risk Management representatives;
• Other Business Services teams such as Finance HR and IT/Digital;
• Other related risk roles such as SOX monitoring teams;
• Executive leadership including the CEO COO and CFO.

The successful candidate will also be expected to liaise with Turner & Townsends business advisors (lawyers insurance brokers etc) and others including CBRE who are 70% owners of Turner & Townsend.

Qualifications :

• Ideally professionally qualified in a project management role e.g. chartered project manager MSP;
• Ideally have a minimum of 10 years experience preferably in the construction or management consultancy industry in the operation of a PMO and management of change projects and programmes;
• Experience of working within a global business and be able to work flexibly across other time zones when necessary;
• Efficiently and effectively communicate complex risk topics to nonexperts;
• Trackrecord of success in managing multiple stakeholders and successfully delivering compliance initiatives in a complex global business; 
• Ability to manage self and others;
• Excellent communication skills (both written and oral) including sensitivity to cultural differences across a global business; and
• Selfmotivated proactive and resilient.

Additional Information :

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects worklife balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

You can find out more about us at Home Turner & Townsend.

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SOX control responsibilities may be part of this role which are to be adhered to where applicable.

SOX control responsibilities may be part of this role which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal email accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.