Principal Engineer
Principal Engineer
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Job Description
Job Description:
We are seeking an experienced Integration Technical Consultant with a strong background in Retail & CPG and Enterprise Architecture. The ideal candidate possesses a solid understanding of integration concepts and technologies and significant experience in at least one of the ESB and API technologies listed. A willingness to learn new integration platforms is essential.
MustHave Skills:
Retail & CPG General Experience
Enterprise Architecture
Solid understanding of integration patterns and principles (SOA Microservices RESTful APIs EventDriven Architecture)
Handson experience with iPaaS tools (Workato) ESBs (e.g. TIBCO MuleSoft) API Gateways (e.g. Apigee) and MFT solutions (e.g. IBM Sterling Connect:Direct)
GoodtoHave Skills:
Release Management
Temenos T24
Key Responsibilities:
Service Delivery Management:
Oversee the daytoday operations and support of HIP services ensuring SLAs are met and issues are resolved promptly.
Ensure endtoend ownership of overall service delivery.
Platform Management:
Oversee the daytoday operations of the HIP platform ensuring high availability performance and security.
Monitor troubleshoot and resolve issues managing upgrades and patches.
Stakeholder Management:
Build and maintain strong relationships with HIP stakeholders IT teams and vendors.
Drive and lead integrationrelated inquiries and escalations.
Incident and Problem Management:
Lead the investigation and resolution of integrationrelated incidents and problems.
Identify root causes and implement corrective actions to prevent recurrence.
Coordinate with various support teams and vendors as needed.
Change Management:
Oversee the implementation of changes to integration services.
Ensure changes are planned tested and deployed with minimal disruption to business operations.
Performance Monitoring and Reporting:
Monitor the performance of integration services track key metrics and generate regular reports on service availability performance and capacity.
Identify areas for optimization and implement performance improvements.
Documentation:
Maintain comprehensive documentation of the integration platform configurations and processes.
Continuous Improvement:
Identify opportunities to improve HIP service delivery processes tools and technologies.
Work closely with development and operation teams to ensure successful production releases.
Communication:
Communicate proactively with stakeholders on service performance planned maintenance and upcoming changes.
Qualifications:
Education: Bachelors or Masters degree in Computer Science Information Technology or a related field.
Experience: 10 years of IT experience including 5 years of handson experience in integration platform management. Experience with different integration patterns (e.g. Events APIs ESB and Files). Experience with API management microservices architecture and cloudbased integration solutions is highly desirable.
Technical Skills: Strong understanding of integration patterns (e.g. Events APIs ESB and Files) protocols (e.g. REST SOAP) and data formats (e.g. JSON XML).
Soft Skills: Excellent communication interpersonal and leadership skills. Ability to work effectively with crossfunctional teams. Strong problemsolving and analytical skills.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
