Implementation Project Manager
Implementation Project Manager
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Job Description
Objective: To achieve a quality project implementation/Delivery within time and budget constraints for the assigned customers whilst being respectful of other Programme team objectives.
The Project manager will be responsible for managing and delivering implementation projects from Mumbai. They will be responsible for all daytoday project management activities. They may have to work independently or with UK counterparts who will represent the team during facetoface meetings with customers.
- Project Management experience in IT projects / software implementation projects
- Able to work alone (Individual Contributor) and as effectively as a team player
- Strong commercial awareness
- Excellent Negotiator
- Proven ability to selfmanage and remain productive under pressure.
- Professionally presented and a great ambassador for the Company
- Positive work ethic which includes willingness to work extended hours where appropriate
- Numerate methodical approachable and n excellent communicator at many levels
- Ability to build strong relationships with NEC customers
- Willingness to assist others
- Strong report writing skills
- Prince2 Practitioner or equivalent certification; may be waived for exceptionally talented candidates. Theyll need to be trained after joining.
- Demonstrable knowledge of MS Project (or equivalent) Word Excel and PowerPoint
- Has development / technical background (Preferred)
- Has managed 3rd parties
Responsibility and duties:
- To manage the implementation process as defined in the current Implementation Process Model(s) and ensure Governance is adhered too
- To ensure the customer is aware of their respective responsibilities and commits to resources required
- To manage the progress of work performed by NEC and Third Parties
- To be the prime customer contact and promote NEC products and company professionally at all times
- To maintain regular frequent contact with the customer and develop a profitable relationship with key customer personnel
- To manage problems through to resolution escalating proactively and formally as necessary
- To maintain accurate quality records of customer project work sufficient to allow seamless handover to a colleague
- To continually assess the implementation project and propose process improvements
- To ensure all records in Kimble are kept up to date including billing and forecast resources and revenue accurately
Day to day work:
- Project Initiation activities
- Prepare and maintain project reporting
- Manage schedule
- Manage overall project resource schedule
- Liaise with Resource managers over resource availability
- Report deviations if any and obtain approval from project board
- Manage Deployment
- Obtain deployment consultants from resource manager
- Ensure that deployment work package / plan is prepared
- Plan deployment with deployment consultant and customer
- Work closely with Change Team and other stakeholders to complete Change documentation prior to deployments.
- Ensure that deployment takes place as planned manage any deviation
- Manage communication
- Produce checkpoint minutes from checkpoint calls
- Produce highlight reports
- Prepare and track action points to completion
- Update knowledge base with lessons learnt
- Manage risks issues and actions
- Manage activities during Customer UAT Phases leading to Go live (hyper care period if any)
- Handover to Support as per the HOTS process (Handover to support process)
- Manage project closures effectively with documentation of lessons learnt and integrate learnings into future projects
Qualifications :
Education:
Masters degree in engineering or Computer science / computer application
Relevant Experience (years):
3 5 Years and above
Total Experience
8 10 years
Location:
Mumbai India
Working Hours:
UK working hours
Additional Information :
- Has worked with UK clients and team (Preferred)
- Has working experience of the onshore offshore model
- Has experience of commercial awareness in aspects such as revenue recognition and margin management
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
