Sales Coordinator Open Access
Sales Coordinator Open Access
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Job Description
We have an exciting opportunity for a highly organised Sales Coordinator to join our successful Open Access team. This is an opportunity to learn and grow within a dynamic sales team by working collaboratively with internal stakeholders to help the implementation of Open Access agreements including transformative agreements. The ideal candidate will have excellent communication skills strong data gathering and analysis skills with a good eye for detail and a passion for connecting with customers to help develop collaborative partnerships.
This role is open to candidates based in the UK. You must have the right to live and work in the UK. Closing date for applications: 17th Feb 2025.
The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our office in Milton Park Oxfordshire or Blackfriars London to ensure that as a balanced worker they can make it to our office locations to collaborate as required. Time spent in the office is likely to range from 10%80% of working hours with an expectation for a minimum of 2 days per week spent working from an office.
- Gathering customer data from a range of internal systems including publication data and metrics to analyse performance
- Using gathered data to generate reports for customers and sales to assist with analysis and account management processes
- Support all aspects of the sales team including assisting in sales proposals management reports updates to internal trafficking documents and data entry for sales/CRM database
- Supporting the set up and launch of global Open Access agreements
- Work with the internal Open Access commercial sales team to help meet divisional revenue objectives
- Responding to customer queries via Salesforce: troubleshoot situations as needed
- Manage customer workflows including investigating and implementing process improvements
- Provide training to internal stakeholders
- Provide external video training on a customer facing platform
- Understanding service needs of customers (internal and external)
- Conduct business user testing across a range of internal and external platforms
- Assist with author support and customer service
Qualifications :
- A competent user of Microsoft office with strong excel skills in particular.
- Experience with CRM systems Salesforce an advantage
- Can work to deadlines effectively and able to multitask
- Understanding of Open Access publishing
- Must be confident training and coaching others
- An analytical mindset
- Confident working under your own initiative and prioritising your time
- Strong organizational and project management skills ability to multitask and prioritise work
- Demonstrate initiative and be selfstarting
- Able to work as an individual or as part of a team
- Excellent written and verbal skills.
- A customer focused mindset
Additional Information :
Closing Date: Applications will close on 17th February 2025.
What we offer in return:
- An excellent work/life balance with a fantastic flexible working culture
- 25 days annual leave per year plus a day off for your birthday
- 3 additional discretionary days off during the holiday season at the end of the year
- 4 paid volunteering days each year
- Company funded single cover private medical insurance
- Employee assistance programme offering 24/7 wellbeing support
- Share Match Plan that matches every share purchased with two free shares.
- Pension scheme
- Life assurance plus optical and medical care
Training And Professional Development:
Were passionate about ensuring you have all the tools and resources at your fingertips to reach your short and longterm career goals. Well support you in your journey by working together on your own bespoke Taylor & Francis Development Plan ensuring you have the resources tools support and coaching that will get you where you want to be.
Interview process:
Once you have submitted your application we may get in touch with you to complete a data based task to enable us to better understand your skills. Following this you will be invited to attend a competencybased interview either virtually or in person. Typically wed then finish the interview process with a final 2nd stage interview before extending an offer to the successful applicant.
Being Yourself at Taylor & Francis
If youre excited about working with Taylor & Francis to foster human progress through knowledge we invite you to apply even if your existing skills and experience dont fit every item listed above. At Taylor & Francis we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources incentives and flexibility you need to enjoy success at work and to live a healthy balanced life.
Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits develops and retains colleagues without regard to any protected personal characteristics or other nonmerit based factor.
We genuinely care about our colleagues promoting worklife balance wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site:;
Or better yet check out our LinkedIn Life Page highlighting our accomplishments employees and company culture. Its also a good way of meeting our recruitment team who will be happy to advise you on your journey here at T&F.
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We know that sometimes the perfect candidate doesnt exist and that people can be put off applying for a job if they dont fit all the requirements. If youre excited about working for us and have most of the skills or experience were looking for please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive inclusive environments where our colleagues can succeed. As such Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race colour ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression age marital status citizenship or other protected characteristics under local law. This role may also be available on a flexible working or part time basis please ask the Talent Acquisition team for more information.
To find out more about our business and the great career opportunities please go to our Careers Site:
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
