Operations Executive - Transfer Agency
Operations Executive - Transfer Agency
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Job Description
What will you be doing
Evelyn Partners Fund Solutions Ltd (EPFL) provides Authorised Fund Manager (AFM / ACD) and Fund Administration services to Authorised Funds domiciled in the UK. Fund Administration services are inclusive of Fund Pricing & Valuations Financial Reporting & Taxation Transfer Agency and Technical Fund Accounting & Transitions.
Were seeking a talented individual to join as Operations Executive Transfer Agency in Glasgow. This role will have responsibility for ensuring all aspects of Transfer Agency duties are coordinated and completed in a timely and accurate manner as required within service level agreements and regulatory requirements. Duties are principally inclusive of investor dealing settlements client money and distributions.
As Operations Executive Transfer Agency your responsibilities will include among others
- Ensure that all tasks are completed to a high standard and work produced within deadlines and that any anomalies are reported to your line manager within agreed timescales.
- Ensure that personal and team KPIs are met assist in collation of MI highlighting any issues to management.
- Respond to telephone and email enquiries in a timely professional manner liaising with fund managers and external parties where relevant and in a timely manner escalating any issues where relevant.
- Log maintain and respond to written client enquiries in a timely manner ensuring all client and external documents are relevant and up to date.
- Contribute to the review of team tasks identifying improvements with a view to enhancing client service. Participate in and contribute to any adhoc projectrelated work where necessary.
- Adopt a highquality culture to minimise errors and ensuring high quality service levels are delivered. Ensuring all work is with a high level of accuracy including data input document checking and payments escalating to manager or relevant department where necessary.
Qualifications :
To be successful in this role you should have
- Experience gained within a financial services institution especially in Operations is advantageous but not essential.
- Demonstrable interest in financial services and in particular investment management.
- Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel.
- Strong Interpersonal skills are essential with the ability to communicate well both written and verbally to senior audiences.
- Ability to work well in a team but concurrently comfortable to work individually.
- Demonstrate ability to understand and summarise complex information in a professional and concise manner.
Additional Information :
As a colleague here at Evelyn Partners you will have access to benefits that include
Competitive salary
Private medical insurance
Life assurance
Pension contribution
Hybrid working model (role dependent)
Generous holiday package
Option to purchase additional holiday
Shared parental leave
Fully funded training towards professional qualifications
Cycle to work scheme
Season ticket loan
Eye care support
We believe that diverse perspectives and experiences are the cornerstone of our success. At Evelyn Partners youll find an inclusive environment where everyone feels valued and supported. Our commitment to diversity equity and inclusion is evident in our active employee resource groups and ongoing initiatives. Were dedicated to creating a workplace where you can thrive and reach your full potential.
We are committed to providing reasonable adjustments throughout the application process. Please dont hesitate to discuss your needs with your recruiter.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
