TSr Manager-Operations Experience in Fleet Industry only
TSr Manager-Operations Experience in Fleet Industry only
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Job Description
About Moove
Moove is on a mission to make the world more productive and successful by redefining
access to auto finance and vehicle ownership. Our starting point is a technologyenabled
lending model to radically transform the availability of auto finance and vehicles for ondemand mobility marketplaces. By doing so Moove is creating sustainable jobs for
entrepreneurs in the mobility sector.
About the Role
As a Sr. ManagerOperations at Moove you will be at the forefront of managing and
expanding our urban mobility operations within your assigned city. You will oversee a
wide range of responsibilities including fleet operations driver management customer
support and partnerships with local stakeholders. Your role will involve optimizing the
efficiency and reliability of our transportation services ensuring exceptional customer
experiences and driving sustainable growth in your city. Join us in revolutionizing urban
mobility and shaping the future of transportation in your community.
What youll be doing
Setup Lead and Scale Mooves business operations in your city.
Manage and Coach the Operations Team Leads.
Craft and achieve business goals with regards to operational excellence
profitability and Driver experience.
Work closely with the Head of Operations to drive projects and resolve any
operational issues.
Manage City Operations Metrics Dashboard and ensure that the business and
operational metrics are healthy at all times
Lead daily standups to review City Ops data and plan the next course of action
Lead the charge on ensuring timely and full collection of all driver receivables
Facilitate timely onboarding of vehicles and support vehicle supply activities.
Support incountry initiatives to promote Driver Safety and Driver Diversity.
Lead deployment and quality of supply chain (i.e. Moove Driverpartners)
Collaborate with marketing teams to initiate creative local strategies and user
growth campaigns
Work with Central Ops and other city managers to help scale our other cities
through developing and sharing best practices
Lead local regulatory concerns with our Policy Legal and Communications teams.
What you will need for this position
Successful candidates will bring a dynamic combination of IQ and EQ and an
ability to think strategically and execute tactically.
A keen sense of responsibility initiative and an ability to inspire. You should feel
comfortable working autonomously and in a team environment.
A minimum of 8 years of experience but we will consider candidates with less
experience if they meet our other requirements
Operational experience is a plus; knowledge of the automotive industry is not
required but is a plus.
Excellent communication organisation and project management skills
Balance attention to detail with swift execution we need to do things quickly and
we need to do them well. Balancing those can be challenging and this should be a
strength of yours
Ability to prioritise important and urgent activities
Excellent organisational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problemsolving skills.
Excellent verbal and written communication skills.
MBA will be a preferred but not a mandatory requirement
Growth mindset to scale up products and new geographies
Ability to fuse business strategy finance and legal concepts to lead complex
multifaceted deals.
Key Metrics
Monthly P&L output Actuals vs Targets
Monthly Rental collection Actuals vs Targets
Fleet Utilisation % of the fleet Actuals vs Targets
City Driver Partner satisfaction score
Fleet Safety
Overall expenses Actuals vs Targets
Overall Fleet Growth and Top Line Growth
New product launch and execution
Team Morale & Attrition %
Team Diversity
Advertising execution of campaigns
About the team
Our team is collaborative positive curious and engaged. We think fast work smart laugh often and are looking for likeminded people to join us in our mission to disrupt vehicle ownership and make cities better.
Moove is strongly committed to diversity within its community.
The Companys approved Employment Equity Plan and Targets will be considered as part
of the recruitment process. As an Equal Opportunities employer we welcome people
from all backgrounds who seek the opportunity to help build a future where everyone
and everything can move independently.
Prehiring Notice: Moove relies on the accuracy of the information contained in
employment applications as well as the accuracy of other data presented throughout the
hiring process and during employment. Any misrepresentations falsifications or material
omissions in any information or data provided by an applicant may result in the applicant
being excluded from further consideration for employment or if an individual has already
been hired termination of employment.
EEO Statement: Moove is an equal opportunity employer and does not discriminate on
the basis of gender race sexual orientation marital status religion political affiliation or
any other protected characteristic.
Mooves Vision: Moove is a mobility asset finance company and is Ubers preferred fleet
partner. Our Vision is to democratise vehicle ownership and empower mobility
entrepreneurs worldwide.
Employment Type
Full Time
