IT amp Atlassian Administrator
IT amp Atlassian Administrator
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Job Description
ABOUT US
Were likeminded curious excitable people here at Chiliz who work well in teams spread across the globe. Chiliz is a global blockchain company which powers Socios.com the creators of Fan Tokens and the popular fan rewards platform.
Socios has partnered with some of the worlds best teams including Paris SaintGermain Juventus FC Barcelona Atltico de Madrid UFC Galatasaray Manchester City FC and many more.
The curious nature of a Chilizen is what drives this company forward and since were looking to grow even more apply for your dream role today.
OUR BRANDS & CHANNELS
We are building the web3 infrastructure for sports & entertainment!
Founded in 2018 Chiliz is a blockchain provider focused on the sports and entertainment industry. We build scalable secure blockchainenabled solutions that supercharge fan experiences using digital assets.
$CHZ is the native digital token for the Chiliz sports & entertainment ecosystem currently powering Socios.com and the Chiliz Chain blockchain.
Socios.com is a fan engagement and rewards app that allows fans to engage with their favourite teams and clubs through digital assets known as Fan Tokens.
The Role
Due to continued growth of our company and the Socios.com product we are now looking to recruit an IT & Atlassian Administrator to join our Tech team.
Reporting to our IT Manager you will perform daytoday IT Administrator tasks to complement the tasks carried out by the rest of the IT Team globally. Being the only IT Administrator in the Madrid Office you will be the goto person for anything relating to hardware and software assets accounts maintenance and documentation.
IT Administrator Responsibilities & Duties:
- Ensure that the internal IT structure of the enterprise remains uptodate.
- Works with networks spread across all locations globally.
- Configure troubleshoot and repair daytoday issues.
- Help with the procurement onboarding and offboarding process.
- Utilise our MDM platform to configure all computers and mobiles across our offices together with managing policies and their groups.
- Maintain a high standard of customer service satisfaction and support to all end users across all offices and beyond.
Moreover outside of IT Administrator duties you will be our Atlassian Champion being the goto person for anything relating to our Atlassian Cloud environment by improving the current business objectives and daily operations while suggesting improvements to utilise the full potential of the product and addons.
Atlassian Champion Responsibilities & Duties
- Serve as the primary admin for all Atlassian Cloud products including Jira Software Jira Service Management Jira Work Management and Confluence.
- Design implement and manage workflows schemes issue types boards automation rules filters dashboards and other elements to enhance business processes.
- Collaborate with project teams and stakeholders to gather requirements and align with business objectives.
- Drive the adoption of Atlassian products via group and individual training sessions and the creation of professional documentation.
Requirements:
- 3 years of experience in the IT Support environment.
- Knowledge of networking technologies.
- Experience working knowledge and applicable certifications in Atlassian Products.
- Ability to work in a team and on your own.
- Analytical mind with a problemsolving attitude.
- Excellent communication skills and ability to build strong rapport with endusers partners and service providers.
- Be highly organised detail oriented and knowledgeable in asset management technologies.
- Ability to adapt and willingness to learn new technology or techniques.
- Excellent command of English language both verbal and written (essential).
- Currently based in Madrid or willing to relocate (essential).
Optional:
- A Bachelors Degree in computer science or related field would be preferred.
- Knowledge of macOS and Google Workspace.
- Excellent presentation skills.
What We Offer:
We offer you the chance to grow to learn to flex your creative muscles and to work on a project that is providing excitement to thousands of users.
Our interview phase is a 3step process where youll be able to ask us anything and get to know your team too. From HR right through to your team lead we need this process to work both ways: Its not just about you fitting in but about us being the right fit for you too.
Are you ready to work with the worlds best teams Are you happy to try fail and bounce back Are you excited to keep pushing the boundaries of technology
Weve got offices across the world over 30 nationalities in our ranks and the most important superpower of all flexibility. Our competitive salaries wellness allowance healthcare and pension plan are just the tip of the iceberg. Youll gain friends experience and a good challenge well gain you.
Are you ready
Employment Type
Full Time
