HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.
Description
Deliverable: and nbsp;Planning and nbsp;and and nbsp;deployment and nbsp;of and nbsp;SMART and nbsp;IT.
and nbsp;
Key and nbsp;Responsibilities:
1. and nbsp;Architectural and nbsp;Design: and nbsp;
Developing and nbsp;a and nbsp;comprehensive and nbsp;architectural and nbsp;design and nbsp;that and nbsp;integrates and nbsp;SMART and nbsp;IT and nbsp;with and nbsp;the and nbsp;BMC and nbsp;Helix and nbsp;ITSM and nbsp;environment and nbsp;ensuring and nbsp;seamless and nbsp;functionality and nbsp;and and nbsp;performance.
and nbsp;
2. and nbsp;Implementation and nbsp;Planning: and nbsp;
Creating and nbsp;a and nbsp;detailed and nbsp;plan and nbsp;for and nbsp;the and nbsp;deployment and nbsp;of and nbsp;SMART and nbsp;IT and nbsp;including and nbsp;timelines and nbsp;resource and nbsp;allocation and nbsp;and and nbsp;risk and nbsp;management and nbsp;strategies.
and nbsp;
3. and nbsp;Customization and nbsp;and and nbsp;Configuration: and nbsp;
Tailoring and nbsp;SMART and nbsp;IT and nbsp;to and nbsp;meet and nbsp;the and nbsp;specific and nbsp;needs and nbsp;of and nbsp;the and nbsp;organization and nbsp;including and nbsp;custom and nbsp;workflows and nbsp;forms and nbsp;and and nbsp;dashboards.
and nbsp;
4. and nbsp;Data and nbsp;Migration:
Ensuring and nbsp;the and nbsp;accurate and nbsp;and and nbsp;secure and nbsp;migration and nbsp;of and nbsp;data and nbsp;to and nbsp;the and nbsp;new and nbsp;SMART and nbsp;ITenabled and nbsp;environment.
and nbsp;
5. and nbsp;User and nbsp;Training and nbsp;and and nbsp;Change and nbsp;Management:
Providing and nbsp;comprehensive and nbsp;training and nbsp;for and nbsp;endusers and nbsp;and and nbsp;administrators and nbsp;to and nbsp;ensure and nbsp;smooth and nbsp;adoption and nbsp;and and nbsp;effective and nbsp;use and nbsp;of and nbsp;SMART and nbsp;IT.
and nbsp;
6. and nbsp;Testing and nbsp;and and nbsp;Validation: and nbsp;
Conducting and nbsp;thorough and nbsp;testing and nbsp;to and nbsp;validate and nbsp;the and nbsp;functionality and nbsp;and and nbsp;performance and nbsp;of and nbsp;SMART and nbsp;IT and nbsp;in and nbsp;the and nbsp;new and nbsp;environment.
and nbsp;
7. and nbsp;PostImplementation and nbsp;Support:
Establishing and nbsp;ongoing and nbsp;support and nbsp;and and nbsp;optimization and nbsp;processes and nbsp;to and nbsp;ensure and nbsp;the and nbsp;continued and nbsp;success and nbsp;and and nbsp;improvement and nbsp;of and nbsp;the and nbsp;SMART and nbsp;IT and nbsp;implementation.
and nbsp;
Skills
Experience and Skill Set Requirements
Evaluation and nbsp;Breakdown
and nbsp;
1. and nbsp;BMC and nbsp;Helix and nbsp;ITSM and nbsp;Experience and nbsp; and nbsp;20%
Parameters:
- Examples and nbsp;of and nbsp;previous and nbsp;work and nbsp;experience.
and nbsp;
2. and nbsp;BMC and nbsp;Helix and nbsp;ITSM and nbsp;SMART and nbsp;IT and nbsp;Implementation and nbsp;Experience and nbsp; and nbsp;30%
Parameters:
- Examples and nbsp;of and nbsp;previous and nbsp;work and nbsp;experience.
and nbsp;
3. and nbsp;BMC and nbsp;Helix and nbsp;ITSM and nbsp;Development and nbsp;Experience and nbsp; and nbsp;20%
Parameters:
- Examples and nbsp;of and nbsp;previous and nbsp;work and nbsp;experience.
and nbsp;
and nbsp;
Must Haves:
- Developing and nbsp;a and nbsp;comprehensive and nbsp;architectural and nbsp;design and nbsp;that and nbsp;integrates and nbsp;SMART and nbsp;IT and nbsp;with and nbsp;the and nbsp;BMC and nbsp;Helix and nbsp;ITSM and nbsp;environment and nbsp;ensuring and nbsp;seamless and nbsp;functionality and nbsp;and and nbsp;performance.
- Experience with implementation in a large/complex environment.