Cisco SDWAN Engineer
Cisco SDWAN Engineer
Posted on :
27-01-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-01-2025
Job Description
Role : Cisco SDWAN Engineer
Location : Washington North Carolina
JOB DESCRIPTION :
Requirements: L2 MidLevel/L3 SeniorLevel The role of Support Engineers is to provide Implementation and Test and Turn up support for SDWAN network of all supported SDWAN technologies. Acts as a single point of contact to triage and investigate any SDWAN incident reported via monitoring tools or by customers. Support includes Incident Management related connectivity issues including and not limited to network underlay issues.Key Requirements:Rich experience of QOS/MPLS BGP OSPF L3VPN/L2VPN BFD SDWAN NetConf NMS & OSS/BSS protocols. Should have profound knowledge of OMPDTLS IP Sec & other Secure internet Gateway tunnel.Good experience in SDWAN Multicloud environment Azure Express route Cloudon Ramp DIA Zone base firewall IPS AMP Umbrella.Experience in SDN/NFV SDWAN (Viptela is must and Velocloud / Versa is desirable) & Cisco cEdge & vEdge router onboarding to SDWAN controller. Strong knowledge in cisco SDWAN all controller element vBond vSmart & vManage in HA environment .Demonstrated experience with LAN/WAN routing protocols VRRP VRF QoS troubleshooting and scriptingIndustrial certifications in Cisco Juniper F5.Demonstration of CCNP/CCNP SP (CCIP)/CCIE level (or higher) knowledge (or vendor alternatives) is must (required or comparable level)Cloud technologies and security services (Zscaler) is desirable.Work experience on cisco vRouter in multi cloud environment.Wireless & SDAccess knowledge is an advantage.Responsibilities:Managing & troubleshoot SDWAN Template Control connection PNP portal BFD IP sec tunnel SIG tunnel.Configure Quality of Service.Assists in network troubleshooting and provides input for root cause analysis for network related outages.Meet and maintain a dialog with support teams and vendors to support SDWAN Network operations and projects.Work with remote technicians and install various network elements associated with SDWAN deployments. This can include but is not limited to various white box solutions (Viptela Velocloud Versa etc.) vNFs (SDWAN security etc.) or other hardware components such as Cisco routers Riverbed WAN Accelerators Visual probes LAN Switches Wireless Netgates LTE or Broadband modems etc.Manage and control a test and turnup bridge required for service activationAccurate documentation of activation activities notes client communication etc.Coordination of bridge calls communication to engage resources and vendors to resolve issues.Provide support coordination escalation and troubleshooting assistance for SDWAN Network infrastructure including NetworkingTroubleshoot various circuit types Ethernet T1/E1 T3/E3 BB LTEAccess MPLS backbone routers (Cisco Juniper) and troubleshoot at various layersEnsure monitoring of batch scheduling and backup jobs and perform initial troubleshooting and escalation as documented upon failureTroubleshooting hardware and serving as an onsite resource for WAN Participate in resolutionWill be required to work in various shifts (Day/Night) including holidays and weekends
(1.) To validate analyses (eg. Root Cause Analysis Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders
(2.) To ensure positive customer feedback & satisfaction thorugh active participation in customer meetings to understand any issues faced
(3.) To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning
(4.) To perform value addition activities (such as mentoring administrators/team members preparing SOPs maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment facilitating effective communication.
Employment Type
Full Time
Key Skills
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