Leave of Absence Manager
Leave of Absence Manager
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Job Description
We currently have an opening for a Leave of Absence Manager in our Human Resources Department located in Plano TX.
The successful candidate is responsible for managing the organizations leave of absence programs ensuring compliance with federal state and local regulations including ADA FMLA and related employment laws. This role collaborates with thirdparty administrators (TPA) manages the interactive process for reasonable accommodations and provides guidance on restrictions and accommodations. The ideal candidate will enhance operational efficiency ensure compliance and create a positive employee experience.
Responsibilities
- Manage endtoend administration of leave programs including FMLA ADA accommodations shortterm and longterm disability parental leave and statespecific leave policies.
- Collaborate with TPAs to ensure accurate and efficient leave administration monitor service levels and address escalated cases as needed.
- Maintain detailed knowledge of and ensure compliance with all applicable leave and accommodation regulations.
- Lead the interactive process to evaluate and implement reasonable accommodations under ADA and related laws.
- Work with employees managers HR business partners and legal counsel to assess restrictions and develop solutions that align with business operations.
- Document accommodation requests outcomes and ongoing case updates in accordance with legal and organizational guidelines.
- Stay current with trends and changes in federal state and local leave and accommodation laws including FMLA ADA and state equivalents.
- Provide metrics and reports on leave utilization accommodations and program performance to senior leadership.
- Train managers and employees on leave processes the interactive process and the companys approach to accommodations.
- Serve as a resource for guidance on restrictions returntowork strategies and other accommodationrelated needs.
- Handle escalated leave and accommodation cases with a focus on timely resolution and employee satisfaction.
- Collaborate with crossfunctional teams including legal payroll workers comp and operations to align leave and accommodation strategies with business needs.
- Build relationships with external vendors such as TPAs to enhance program quality and resolve complex cases.
- Strong ability to drive process enhancements through automation.
Qualifications :
- Bachelors degree in business administration and/or Human Resources Preferred.
- Minimum 5 years of increasingly responsible experience in HR professional level with disability & leave management claim review ADA return to work programs and vendor management.
- Experience working for a thirdparty disability vendor (STD FMLA or Workers Compensation) and overall claim management experience.
- Strong analytical experience with managerial reporting required.
- Solid experience in the analysis interpretation and presentation of performance measures.
- Excellent verbal and written communication skills.
- Strong customerservice orientation with good followthrough.
- Proven ability to troubleshoot systemrelated issues.
- Proficiency in MS suite of products (Office Word Excel PowerPoint) and HRIS software.
- Organizational skills to manage multiple tasks and jobs to meet deadlines.
- Adaptable and flexible dealing with change.
- Strong capacity for operating in a flexible dynamic environment where creative thinking is required.
- Strong working knowledge of employment laws and practices; California Labor Code provisions pertaining to WC Cal/OSHA regulations federal and state laws related to family leaves and disability.
Additional Information :
Workplace
- One of our values pillars is to work as OneTeam and we believe that there is no replacement for inperson collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
- Our office is based in Plano east of I75 near E. Park Blvd just North of Historic Downtown Plano.
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability or any other protected status. All qualified candidates are encouraged to apply.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
