Sr Mgr Logistics
Sr Mgr Logistics
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Primary Function of the Position
Located in Peachtree Corners GA this individual must provide future strategy leadership technical and administrative mentorship across interdepartmental boundaries as related to global spare parts support of minimally invasive robotic surgical equipment support. This key management role will be challenged to effectively lead the Services Logistics Department resources required to support global business growth demands and support installed equipment in the field. This individual must have demonstrated track record of achieving results through a cross functional global environment. This individual must possess high level leadership team building skills coaching and mentorship skills.
Essential Job Duties
This position will fulfill the following roles:
- Lead develop and mentor the services logistics team responsible for global spare parts shipments global storage solutions and global spare parts fulfillment strategy.
- Create monitoring and reporting systems providing detailed shipment information by field service engineer and by supplier for executive review.
- Create monitoring and reporting systems for distributor cycle counts procedures install base and/or other data related to the distributor management
- Manage the performance of 3PL providers including on time shipments shipment cost customer satisfaction and overall logistics supplier account management.
- Lead strategize and execute the global Forward Stocking Location strategy
- Liaise with Services Planning team to maintain appropriate Customer Support Inventory levels to ensure proper usage of the 3PL resources and shipping methods to support the end customer and value proposition.
- Manage execution of daily shipping activities
- Manage part request fulfillment 3PL infrastructure to ensure customer satisfaction is maintained at the highest possible levels (i.e. user request ordermanagement warehousing management distribution services)
- Provide business tools and training to facilitate Distributor communications related to servicing activities
- Actively participate on crossfunctional teams as a Services representative to drive department and organizational needs
- Develop and maintain effective KPIs to monitor progress and evaluate opportunities for improvement
- Maintain department operating procedures (DOPs) and work instructions. Perform other projects or duties that may be assigned
Qualifications :
Required Skills and Experience
- Managerial experience of at least 8 to 10 years proven leadership and motivational skills
- Minimum Bachelor degree and 8 to 10 years related experience or equivalent combination of education and experience
- Excellent understanding of Service Logistics Customer Service Field Service Production Planning Materials management RMA processing and Quality & Regulatory Affairs operational and informational needs
- Previous work experience in the aforementioned disciplines with emphasis on Service Logistics and Field Service support (prior work experience with a medical equipment manufacturer is desirable)
- Knowledge of general manufacturing practices is preferred
- Understanding of Business Information Systems (i.e. SAP Clarify Agile) and proficiency in the use of Microsoft Office suite of applications
- Able to work independently in a fast paced environment with little supervision
- Exhibit excellent oral and written communication skills
- Proven ability to manage cross functional projects
Preferred Skills and Experience
- Experience with 3PL Service Parts Management
- Experience in medical device or healthcare environment
- Experience with Service Parts Logistics including Forward and Reverse
Additional Information :
Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID19. Details can vary by role.
Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.
EEO and AA Policy
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.
We provide marketcompetitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target salary ranges are listed.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
