Senior Manager Product Design
Senior Manager Product Design
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
What you get to do in this role:
- Change the way people work through design thinking and develop experiences using AI Machine Learning and Mobile technology
- Oversee a portfolio of products while acting as a mentor & manager to subordinates
- Work closely with Product and Engineering from strategic definition planning architecture and innovation through tactical execution of the Product Roadmaps
- Work with your peers to ensure a unified and cohesive experience across the ServiceNow ecosystem
- Assist in conducting user needs assessment task analysis and develop user profiles; identify key tasks for user research competitive analysis and user testing develop usability plans
- Develop high level task flow content and then use storyboards and other design documents to communicate concepts and vision to others
- Lead your team through rapid iteration of theoretical task scenarios navigation map flow and statetransition diagrams to document design decisions
- Oversee your teams work: detailed mockups prototypes and behavior specifications
- Understand the companys Design Systems encourage their application and contribute to their further development and maintenance.
- Participate in documentation development process such as user experience specifications testing and evaluation
Qualifications :
To be successful in this role you have:
- Minimum 5 years of experience managing people and/or leading design teams
- Minimum 12 years of experience in UX Design and/or Interaction Design field
- Enterprise product design experience in one of the following verticals: IT Security Operations Customer Service Management Human Resources Performance Analytics or Consumer Brands
- An inspiring portfolio representing the process you follow to build insanely great experiences
- Expert with Sketch Photoshop or other design tools
- Ability to do rapid prototyping in Axure Keynote Framer Principle or similar tools.
- Must have strong written and verbal English communication skills
- Must have excellent teamwork communication and technical problemsolving skills to contribute within a multifunctionaland multidisciplined team
- Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment
- Must be able to work with minimal supervision in a fluid fastpaced and truly agile environment
- Expected to demonstrate a high level of initiative good sense of humor and a make it work ethos
Preferred Qualifications
- Knowledge of web design technologies (HTML CSS)
- Experience working in an agile or incremental manner
- Experience working with tools such as ServiceNow Miro or Abstract
- Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
