Head of IT and Data

VoCoVo specialises in innovative communication solutions tailored for businesses particularly within the retail sector. Our flagship products are designed to create a connected store experience facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.

With over 250000 users across more than 10000 locations in 25 countries and recognition as one of the top 100 best smalltomedium size businesses to work for join us on our journey!

The Head of IT and Data is a senior leadership role in which you will beresponsible for overseeing VoCoVostechnology infrastructure data management data infrastructure AI capabilities andbusiness transformation efforts.

The Head of IT and Data will ensurethat all IT initiatives align with VoCoVos business goals meetregulatory requirements and maintain a high level of operational efficiency. The role iscrucial in ensuring the IT teams practices are scalable secure and compliant while supportingbusiness growth and innovation.The Head of IT and Data will be a key member of the extended leadership team with full responsibility for IT Data and systems and managing a small group of IT professionals.

Please note to apply for this position you must be based in the UK and have the legal right to work in theUK. This is a hybrid working position with up to2 days p/w in either of our Cheltenham or Shipton under Wychwood office locations.

What were looking for

• Deep understanding of IT and datagovernance frameworks and regulatory compliance requirements (e.g. GDPR CCPAdata protection laws AI compliance).
• Experience in overseeing data management processesdata architecture data privacy and security standards across largescaleorganisations.
• Strong knowledge of risk management frameworks and experiencein managing ITrelated risks including global data security and cybersecurity risks.
• Proven ability to lead crossfunctional teams and influencekey stakeholders to ensure compliance with IT data and AI policies and regulations.
• Excellent communication and interpersonal skills to collaborate effectively with internal teams external vendors and regulatory bodies.
• Proven ability to build out a strategic technological vision and roadmap all the way through to implementable solutions.
  
• A team player who has strong prioritisation skills can lead through change and is not afraid toget involved in the detail to impact in a hands on fashionalongside strategic and operational tasks.
• Experience in supporting accreditations e.g. NIST Cyber Essentials PCIDSS compliance ISO27001 IoT Security Foundations.
• 10 years of experience in IT data management AI and compliance with at least 5 years in a leadership role overseeinggovernance and compliance functions.
• Relevant certifications in IT governance (e.g. ITIL COBIT) data privacy(e.g. CIPP) cybersecurity (e.g. CISSP) and AI compliance frameworks are highly desirable.
  

What youll do

Strategic Leadership and Planning

• Develop and Execute IT Data and AI Governance Strategy: Formulate and implement strategic governance frameworks for IT data and AI that ensure compliance with industry regulations and organisational policies.
• Technology Roadmap: Define and manage the technology roadmap for Internal IT data and AI ensuring it supports the scalability and performance of VoCoVosphysical and digital infrastructure and datadriven initiatives.

Governance and Compliance Oversight

• Data Governance and Privacy: Oversee the implementation of data governance frameworks ensuring that data is managed stored and processed in accordancewith privacy laws and compliance standards.
• Regulatory Compliance Management: EnsureIT systems and data processes meet all regulatory requirements including data protection laws cybersecurity standards and AI compliance.

Data Management and Integrity

• Data Management Strategy: Oversee the development and execution of strategies for data storage processing integration and analytics ensuring that data across VoCoVois consistent accurate and accessible.
• Data Architecture: Lead the design and implementation of scalable data architectures for internal systems (e.g. data lakes data warehouses) to support business intelligence and advanced analytics capabilities.

CrossFunctional Collaboration and Stakeholder Management

• Collaboration with Product and Legal Teams: Work closely with product managementlegal and compliance teams to ensure all IT data and AI projects meet regulatorystandards and business objectives.
• Business and IT Alignment: Collaborate with business units to ensure that IT data andAI initiatives align.
• Stakeholder Reporting: Regularly update executive leadership andrelevant stakeholders on the status of IT data and AI governance complianceinitiatives and risks. Provide recommendations for improving compliance and riskmitigation efforts.
  

Salary
Salary range:

Benefits

25 Days Holiday Bank Holidays (increases with years of service)

Option to Buy or Sell 5 days holiday each year

Sick Pay 8 weeks full pay 4 weeks half pay

Life Assurance (4 times basic pay)

Private Medical Insurance

Employee Assistance Programmes (EAP)

Cycle2Work Scheme

Electric Car Green Salary Sacrifice Scheme

Enhanced Maternity & Paternity Package

Child Care Scheme

Training & Development

Company Organised Events

Pension (Royal London Group) 5% Employer Contribution Matched

Apple MacBook Wireless Magic Mouse and Keyboard Monitor and Headphones

Diversity and Inclusion

At VoCoVo we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued respected and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity innovation and collaboration ensuring all team members can flourish. Join us in shaping the future together.

We are alsocommitted to ensuring an inclusive recruitment process so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing VoCoVos VOICE Values is important to us shaping our collaborative and innovative culture.

VALUED
Our Colleagues Customers and Stakeholders are valued; treated with respect empathy anrate with honesty and integrity.
ONE TEAM
Collaboration of all for VoCoVos happiness and success.
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe.
CUSTOMER FOCUSED
Our customers love VoCoVo at every level every interaction with us is frictionless and we are integral to their operations.
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape.

If you feel this could be the right fit apply now!