Financial Inclusion and Support Officer
Financial Inclusion and Support Officer
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Job Description
We are working closely alongside a Local Authority in Tower Hamlets to assist with the appointment of a Financial Inclusion and Support Officer on a 3month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 20.94 27.30 per hour
Responsibilities:
- Provide robust financial advice and support to residents; make arrangements to clear debt owed enabling tenants to have better control over their finances.
- Providing support and sensitively persuade tenants to overcome barriers that prevent them from seeking help and to look at various available options preventing rent loss reduced indebtedness to the THH
- To identify tenants in financial difficulty and take initiative to offer a range of financial advice options. Demonstrating knowledge and skills to sensitively interview and assess tenants complex needs.
- Factfinding and identifying where a resident may require additional support on financial issues vulnerabilities and employment
- Actively refer cases to external agencies for detailed financial advice and support to find work or education
Qualifications & Experience:
- A good standard of education 5 GCSEs grade C or above
- Experience of working in front line Housing services or customer service environment to get successful outcomes
- Experience of working in a team and working to tight deadlines.
Experience of negotiating agreements to assist residents to reduce debt - Experience of using relevant IT packages including MS office and Northgate.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
- This role requires an basic DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1463419
Employment Type
Full Time
