Position: Control Room Operator
Location: Bogota Colombia
Employment type: Fulltime
Work model: onsite
DUTIES AND RESPONSIBILITIES:
- Oversee and verify all studio activities to ensure they align with organizational standards facilitating seamless operations.
- Ensure the studio environment and equipment are fully operational and meet required standards.
- Quickly address and resolve table calls to minimize any disruptions to gameplay.
- Uphold and enforce company game standards during all live sessions to ensure consistency and quality.
- Record and report any operational incidents or discrepancies ensuring accurate and thorough documentation.
- Assist CRO Specialists Shift Managers and team leaders with operational tasks to promote efficiency and effectiveness.
- Keep current with all procedures rules promotions and game strategies to ensure adherence to company guidelines and standards.
REQUIREMENTS:
- Native or fluent in English (C1 level) with strong proficiency in both written and spoken communication
- Minimum of 1 year of experience in the live/online casino industry.
- Solid understanding of games and operational procedures.
- Proficient in PC usage and Microsoft Office applications.
- Previous experience in a supervisory or management position is a plus.
- Knowledge of live casino technology or control room systems would be considered advantageous.
BENEFITS:
- Competitive salary
- Private health insurance from day one
- International work environment
- Opportunities for career development
- And many more!