UX Writer

Roles and responsibilities

Craft Clear, Engaging Content: Write concise, user-focused copy for app interfaces, notifications, emails, error messages, and other digital touchpoints.
Localization & Cultural Adaptation: Tailor content to resonate with Arabic-speaking audiences, ensuring cultural relevance and linguistic accuracy.
Collaborate Cross-Functionally: Work closely with Product Managers, Designers, Engineers, and Marketing teams to ensure content aligns with product goals and user needs.
Support User Research: Participate in usability testing, analyze user feedback, and refine content to improve the overall experience.
Maintain Consistency: Develop and enforce voice and tone guidelines in Arabic and English, ensuring a cohesive brand voice across all touchpoints.
Optimize User Flows: Audit existing content and propose improvements to enhance clarity, reduce friction, and improve user engagement.
Design System Contribution: Collaborate with the Product Design team to contribute to and maintain Snoonu’s design system, particularly in content standards.
Educate Teams: Advocate for content-first approaches and best practices in UX writing within the company.
Creating User-Centered Content:

Write microcopy (e.g., button labels, tooltips, error messages, notifications, and onboarding text) that improves user interaction and comprehension.
Develop user interface text that clearly communicates actions, steps, and outcomes, ensuring that the user feels confident navigating the product.
Collaboration with Design and Development Teams:

Work closely with UX/UI designers to ensure content is integrated effectively into designs and wireframes.
Partner with product managers, developers, and stakeholders to align content with product goals and user needs.
Create content for interactive elements (menus, dropdowns, and navigation) that is both functional and engaging.

Desired candidate profile

• Language Proficiency: Native-level fluency in Arabic (spoken and written) and professional proficiency in English.
• Experience: 3+ years of experience in UX writing, content design, or a related role.
• Content Crafting Expertise: Proven ability to create clear, concise, and impactful content for web and mobile applications.
• User-Centric Mindset: Deep understanding of user-centered design principles and a strong desire to solve user pain points through content.
• Cultural Sensitivity: Familiarity with the Qatari market and regional nuances to deliver culturally appropriate content.
• Collaboration Skills: Excellent communication and collaboration skills to work with cross-functional teams in a fast-paced environment.
• Technical Proficiency: Familiarity with tools like Figma, Miro, and content management systems (CMS).
• Adaptability: Ability to prioritize and manage multiple projects while navigating the dynamic needs of a growing organization.
• Research Savvy: Experience leveraging user research and analytics to inform content decisions.

Preferred Qualifications

• Experience working in the e-commerce or delivery industry.
• Background in creating bilingual content (Arabic and English).
• Familiarity with accessibility standards and inclusive design principles.
• Knowledge of agile methodologies and experience working in sprints