Account Manager -Sweden

Are you passionate about cultivating customer relationships and driving additional sales Does the prospect of working with cuttingedge technology services captivate you If so keep reading for an exciting journey ahead!

ABAX is on the lookout for a dynamic and driven Account Manager to join our team in Stockholm.

In this role you will manage customer portfolios to ensure they derive maximum value from our products and services. Your key responsibility will be to provide expert guidance on additional product sales and inclusive services. Through relationshipbuilding and a deep understanding of ABAXs offerings you will empower customers to enhance efficiency save money and gain control over their vehicles tools and machinery.

Some of the things you will be working on:

• Manage and develop own customer portfolio by proactively reaching out and driving additional sales efforts through phone and Teams meetings.

• Prioritize customer activities by effectively segmenting the customer base.

• Develop and strengthen customer relationships by acting as a trusted advisor with key stakeholders.

• Proactively address churn indicators to prevent termination requests.

• Dealing with incoming termination requests and contractrelated issues.

• Ensure excellent service standards and maintain high customer satisfaction per current department guidelines.

• Collaborate seamlessly with other ABAX departments for optimal results.

• Continuously inform and educate customers about new products and services. .

We believe you bring:

• Strong experience in customerfocused roles with demonstrated results.
• Good understanding of new business and understands the value of developing existing customer portfolios.

• Preferably an interest in how technology and data can add value to business.

• Strong commitment to delivering effective solutions and enjoys engaging with customers.

• Fluency in Swedish (written and spoken) is required for working with the specific market along with proficiency in English as this is our company language.

Nicetohave:

• Knowledge/experience in the SaaS and telematics industry.

Personal attributes:

We are looking for a person who recognizes themselves in our four values: enthusiastic customercentric innovative and sustainable. In this recruitment we will place great emphasis on personal qualities. We are looking for you who find a strong driving force in working with sales and developing existing customer relationships. To fit into the role we believe that it is an advantage to be a good problem solver goaloriented and to be triggered by achieving results. You have a good ability to drive your work forward but in tasks where teamwork is necessary you are always a team player. Since in this role you handle both upselling renewal of agreements and terminations you must also be fearless and used to negotiating.

Other information:

• Start date: As soon as possible

• Work extent: Full time

• Location: Stockholm.

Background Check and Reference Verification:

Successful employment is contingent upon ABAX receiving satisfactory references.

As part of our hiring process we perform a digital reference check through RefApp an advanced online solution for managing this procedure.

Please be aware that a background check may be conducted simultaneously with the reference check.

Equal Opportunities:

At ABAX we are dedicated to creating an inclusive environment for all our colleagues. This commitment extends to ensuring that our recruitment practices and processes are as inclusive as possible. We encourage applicants from all backgrounds to join us in strengthening our focus on equality and diversity in the workplace.

About ABAX:

By translating the customers needs into advanced technology solutions ABAX unlocks company data potential.

ABAX is one of the largest telematics companies in Europe offering solutions for mileage claims tool tracking and equipment control with over 500000 tracked units worldwide. In 2020 ABAX began expanding into mobility data solutions entering new verticals such as insurance and leasing and becoming the preferred mobility data provider for the B2B industry on a larger scale. Our solutions help customers run their businesses more efficiently and sustainably improving efficiency ensuring legislative compliance and increasing profitability.

We believe that happy employees lead to happy customers and we strive to ensure employee satisfaction both in and out of work. With approximately 300 employees across nine countries our headquarters and tech centre are located in Larvik on the southeast coast of Norway. Our core valuesEnthusiastic CustomerCentric Innovative and Sustainableguide our daily work and shape our company culture.