Working Student Marketing Customer Support mfd
Working Student Marketing Customer Support mfd
Posted on :
17-01-2025
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1 Vacancy
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Job Description
Standort
For our location in Munich or Berlin we are looking for a working student for approx. 20 hours per week.
Deine Aufgaben
As part of the Marketing Team you will be in charge of:
Customer support
- Processing incoming user enquiries reviews in the app stores and community management.
- Handling specific enquiries in coordination with the relevant specialist department whilst always keeping an eye on all topics that affect our users and creating reports.
Social media
- Contributing to the planning creation and publication of social media content.
- Monitoring and analysing the performance of our social media channels and creating reports.
- Developing creative ideas for campaigns and activities that strengthen our brand.
Sustainability
- Supporting our internal Green Team with administrative tasks related to sustainable corporate strategies and the preparation of our annual carbon footprint.
- Working closely with various departments and external partners.
Dein Profil
- Enrolled student in a relevant degree programme (e.g. communication sciences marketing sustainability management or similar).
- You can speak English and at least another language like French Spanish Polish Czech etc. (German is not a must).
- Interest in customer communication social media and sustainability.
- Some experience in social media management or customer support would be an advantage.
- Confident handling of MS Office and common social media platforms (Instagram Facebook).
- Creativity affinity for numbers organisational talent and a meticulous way of working.
- Strong communication skills and enjoy working in a team.
Deine Benefits
- Flexible working hours that can be easily combined with your studies.
- Insights into the areas of customer service social media and sustainability management.
- Your own area of responsibility with room to develop your own ideas and concepts.
- Our corporate culture is characterised by team spirit open communication and a dynamic atmosphere flat hierarchies and short decisionmaking paths.
- Uncomplicated interaction: We call each other by our first names and are not bound by dress codes.
- A wide range of additional benefits and employee services in a leading media company.
Employment Type
Full Time
Key Skills
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