Project Management Jobs in Noblesoft Technologies in San Antonio, TX - USA

Project Management

Noblesoft Technologies

Posted on : 16-01-2025

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1 Vacancy

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Job Location

San Antonio, TX - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 16-01-2025

Job Description

Job Title : Project Management

Job Location : San Antonio Texas (USA)

Job Description :

Manage each project s scope and timeline Coordinate sprints retrospective meetings and daily standups Coach team members in Agile frameworks Facilitate internal communication and effective collaboration Be the point of contact for external communications (e.g. from customers or stakeholders) Work with product owners to handle backlogs and new requests Resolve conflicts and remove obstacles that occur Help teams implement changes effectively Ensure deliverables are up to quality standards at the end of each sprint Guide development teams to higher scrum maturity Help build a productive environment where team members own the product and enjoy working on it

(1.) To adhere to quality standards regulatory requirements and company policies

(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

(3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

(4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.

(5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management Training freshers coaching analysts & conducting interviews/participation in hiring drives.

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Noblesoft Technologies

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Project Management

Noblesoft Technologies

Job Description

Employment Type

Company Industry

Key Skills

About Company

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