Salesforce Marketing Cloud Developer

Required Certification: Salesforce Certified (Apex specialist)

SCOPE OF THE PROJECT:
South Carolina seeks a Salesforce Marketing Cloud Developer to help integrate systems and day to day operational functionality with Salesforce.

DAILY DUTIES / RESPONSIBILITIES:
The South Carolina Department of Health and Human Services is seeking a Salesforce Marketing Cloud developer to help with IT system integrating with the Eligibility and Enrollment system and/or other IT systems within the Bureau of Medicaid Systems.
The ideal candidate must have extensive handson experience with Salesforce Marketing Cloud and possess a deep understanding of Email studio Mobile studio Automation Studio Web Studio Journey Builder Audience Builder and Reporting.

General Duties:
Assists with developing the business requirements in Salesforce
Builds functionality to allow new journeys to be created
Develop and implement marketing campaigns with Salesforce Marketing Cloud including Email Studio Journey Builder and Mobile Studio
Develop and manage email campaigns including responsive email templates.
Experience using AMP script SSJS (ServerSide JavaScript) SQL and HTML/CSS to create customize email templates SMS messages and landing pages
Create and manage data extensions and data filters to segment audiences and target campaign.
Design and maintain workflows in Automation Studio to automate various processes including file transfers data extractions sending Emails and SMS.
Develop and manage CloudPages to create landing pages microsites and forms in Webstudio
Design configure automate journeys using Journey builder
Create and manage automated SMS campaigns including Optin/Optout process
Manages day to day operational needs in Salesforce
Assists with data integration and platform builds
Builds and edits code in Salesforce
Tests new functionality
Creates and manages dashboards
Manages and creates custom applications and automate business processes via SFDC
Creates and manages workflow rules and use of Salesforce Lightning
Monitors and debugs deployment tools
Manages communication between different systems using web services
Support testing including Unit Testing User acceptance testing Regression and End to End testing
Serve as a subject matter expert on Salesforce Marketing cloud capabilities and provide guidance on maximizing systems potential.
Develop and maintain email marketing campaigns that adhere to Protected Health Information (PHI) and CANSPAM regulation including managing unsubscribe mechanism and ensure accurate sender information.
Troubleshoot and resolve issues in campaigns journeys and automation workflows.
Manage user access and permissions in Salesforce Marketing cloud
The Salesforce Marketing Cloud Developer will interact with staff other team members all levels of management and internal and external organizations.
Other related duties as assigned.

Desired Skills and Experience:
Experience working with SharePoint Salesforce Salesforce Marketing Cloud and Platform development
Experience working developing builds and logic in Salesforce
Experience with integrating Salesforce Marketing Cloud with external systems using REST and SOAP APIs and setting up Secure File Transfer Protocol (SFTP)
Ability to create technical documentation for monitoring changes and enhancements in Salesforce
Superb communications skills (written and oral)
Effective listener
Experience with Salesforce mobile application capabilities and basics of lightning framework
Experience with objectoriented language such as Java and JavaScript
Knowledge of SOQL and webservices
Knowledge and experience with CSS HTML and dashboards
Experience in Medicaid or other healthcare claims system(s) IT projects preferred but not mandatory
Salesforce Marketing Cloud Developer Certification
Salesforce Marketing Cloud Email Specialist Certification

Preferred Skills:
Salesforce Certified (Apex Specialist)
Java
JavaScript
HTML/CSS
Salesforce Lightning
Object oriented programming

Required Skills:
Platform development (using Apex and Visualforce understands Lighting components)
Development lifecycle
Data Integration
Apex development
SQL
AMPscript
Testing skills includes automation/regression testing
People skills
Strong background in Salesforce and Marketing Cloud
Superb written and oral communications skills
Willingness and ability to effectively engage with people and organizations on a continuous basis.

Required Certification: Salesforce Certified (Apex specialist)