Head of Operations mwd
Head of Operations mwd
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1 Vacancy
Job Description
At Aeon we revolutionise preventive healthcare by empowering individuals to take ownership of their health. Combining wholebody MRI scans blood tests and AIdriven health insights we enable our customers to lead longer healthier lives.
As our Head of Operations youll play a pivotal role in building and scaling a worldclass operations function. Starting as a handson contributor you will design and implement processes deliver an exceptional customer experience and drive the seamless integration of partner clinics. Youll also play a key role in rolling out new clinics and markets as we scale internationally.
Tasks
- Take ownership of Aeons operations function ensuring smooth and efficient processes across all touchpoints.
- Start handson as the first member of the operations team managing key projects and daytoday operational challenges.
- Design and implement scalable processes to improve efficiency customer satisfaction and team productivity.
- Build and lead the operations team hiring top talent to support our ambitious growth plans.
- Deliver a worldclass customer experience across all touchpoints digital as well as inclinic.
- Oversee the integration of partner clinics and ensure operational excellence across all collaborations.
- Drive the rollout of new clinics and entry into new markets setting Aeon up for longterm scalability and success.
- Collaborate closely with leadership to align operational strategies with company goals.
Requirements
- Ambition and drive: You thrive in highpressure environments and are motivated to build something extraordinary.
- 23 years of experience in a toptier consulting firm (e.g. McKinsey BCG Bain) or in a highgrowth startup.
- A CustomerFirst Mindset with a strong focus on delivering outstanding experiences and building customer trust.
- Fluency in German and English (both are required) and French is a plus.
- A strong ability to move seamlessly between strategic thinking and handson execution.
- Proven experience designing and implementing operational processes and scaling teams.
- Exceptional problemsolving skills and a mindset of continuous improvement.
- A passion for health technology and improving lives through innovation.
- Based in Zurich/Winterthur or willing to relocate.
Benefits
- Join a fastgrowing innovative company at the forefront of preventive health.
- Play a key role in shaping our operational strategy and scaling Aeon across markets.
- Competitive salary and equity package.
- Work in a collaborative purposedriven environment with a strong emphasis on professional growth.
- Flexible working arrangements including the ability to work remotely for several weeks per year.
- Enhance your own wellbeing by joining a company dedicated to becoming Switzerlands healthiest workplace.
If youre excited about transforming preventive healthcare thrive in fastpaced environments and want to take on the challenge of building a worldclass operations team wed love to hear from you.
We value diversity and welcome applications from candidates of all backgrounds.
Our process: Short screening call case interview cultural fit interview meet the team offer.
Apply now to become a core part of Aeons mission to redefine global health!2
Employment Type
Full Time
