Organizational Change Management OCMProcess Re-design Lead

Job Title: CTDDS Organizational Change Management (OCM)/Process Redesign Lead (754348)
Location: Hartford CT (Remote)
Duration: 2 Years Contract with Extension
Interview Type: Teams Meeting

Short Description:
Connecticuts Department of Developmental Services CTDDS requires an experienced Organizational Change Management (OCM)/Process Redesign lead.

IMPORTANT:
While the role can be fully remote LOCAL candidates who would have the ability to be in the office in the rare case a need would arise would be IDEAL and would be given preference. NOTE: Neither the client nor CAI will cover any related travel costs for the candidate to travel onsite.

This position can be a fully remote position; HOWEVER client only wants candidates located in the same Eastern Time Zone submitted for the position due to challenges they have had with candidates working from other time zones in the past.

Exceptional communication and presentation skills are required for this role.
Submittals Each vendor gets ONE submittal for this position. Please take the time to ensure you are submitting your BEST possible candidate for this position. You cannot swap out a submitted candidate with someone else after the original submittal is completed. We can see if that happens and will not consider your candidate if it is a replacement candidate for the original one submitted.

JOB DESCRIPTION READ FULLY before submitting candidates to ensure they truly meet the required background needed for this role.
OCM/Process ReDesign Lead leader in the analysis and redesign of process in conjunction with technology enhancements structure communication and change management with experience motivating through action and words digital adoption process redesign and internal and public communication.
In support of Connecticuts Department of Developmental Services CTDDS requires an experienced Organization Change Management leader with an understanding of application and data migrations modernization efforts strategic enterprise communications both internal and public enduser communication expert experienced creating and managing an OCM &communication playbook.
Candidate should have experience working with HIPAA constrained data elements and be familiar with EHR EMR eligibility case management or claims processing
Candidate should have 5 years experience working as part of an enterprise PMO with exposure to standard program and project tools metrics creating dashboards project schedules status reports meetings agendas etc.
Candidate should have a blend of communication IT budget and reporting skills
Experience in change management should have been a part of at least 23 large scale change management implementations supporting COTS implementations. Should lead endtoend change management implementation lifecycle on a transformation program and have experience with process redesign in support of new technology platform implementations and acceptance
Experience in change management and employee experience in projects including building change management strategy/roadmap/approach stakeholder engagement and management program change impact analysis culture assessment user engagement readiness assessment training strategy/need assessment/plan
Practical client experience including planning design and delivery
Delivering change management and training programs in a wide variety of contexts including OCM experience around COTS Implementations would be preferred
Understanding of standard project methodologies and change interventions during project lifecycle phases.
Nice to have experience on PROSCI or any other change management approach
Nice to have OCM certifications if any such as PROSCI APMG etc.
Good understanding on IT HR Finance functional processes and transformation in general
Excellent skills with PowerPoint Excel and analytical approach
Ability to work and team with people across functions sectors locations
Good analytical judgement tact and decisionmaking ability along with critical thinking skills
Excellent oral written and presentation skills
Excellent time management skills to ensure ability to deliver workproducts of the highest quality and overcome risk and issues to ensure timely delivery
Strong oral and written communication skills including presentation skills
Technology driven change management experience