Retail Customer Service Executive (Zamalik, Dokki and Ghamra)
Posted on :
28-11-2020
Employer Active
5 Vacancies
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Job Description
About the Job
- Attend to all walk in customers’ needs promptly
- Serve Walk-in customers and provide full information and advice.
- Manage and meet customer expectations
- Sustain high customer satisfactory service level
- Provide excellent customer service for cash clients as per Aramex CS standards
- Sell cash shipments.
- Attending to cash customers and fulfill their requirements, solve their problems, follow up their cases and update them.
- To contact four cash customers per day (leakage or none-active customers).
- Promote Aramex campaigns for customers
- Ensure outlet customer satisfaction at all times
- Handle relevant GCS cases, follow up and close all requests.
- Handle SRN for outbound team.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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