Experienced Specialist Support Coordinators

My People Solutions are seeking experienced Support Coordinators Specialist Support Coordinators & Psychosocial Recovery Coaches for a variety of permanent & fixed term contract fulltime & parttime vacancies with Melbourne based NDIS (registered and unregistered) providers with some roles offering hybrid and work from home options.

All the roles require candidates to have a minimum of at least 2 years experience working as a Support Coordinator (or similar role such as NDIS Planner or LAC) with the Specialist Support Coordinators & Psychosocial Recovery Coaches required to also hold a relevant professional qualification & registration.

You must have excellent verbal and written communication skills and the ability to quickly engage and gain trust with a diverse group of people. Have the knowledge and experience of NDIS legislation guidelines & be up to date with the constantly changing application & implementation of NDIS plans supports & services.

Attention to detail good time management skills including delivering work to deadlines are essential for all the roles as is the ability to work autonomously & as part of a team and be able to commit fully to the role.

These roles are ideal for experienced Support Coordinators Specialist Support Coordinators & Psychosocial Recovery Coaches who are seeking the benefits of working independently while still working for a company and who also have the experience & skills to provide capacity building skill services to participant.

Requirements

Responsibilities & Duties:

• Understand each clients NDIS plan and goals align the coordination of supports & services and build capacity of clients.
  
• Deliver work that meets minimum billable time be compliant with NDIS requirements & ensure reporting requirements are completed as per NDIS guidelines.
  
• Must have a strong ethical approach to the role and understand compliance with NDIS legislation & guidelines.
  
• Uphold privacy & confidentially at all times manage & maintain data records & information proficiently and ensure proper agreements & consents are in place via systems (e.g. Astalty Brevity Care & Proda).
  
• Use your extensive local knowledge & experience to support participants identify & engage services & supports that are aligned & assist them to achieve their goals.
  
• Answer emails calls & enquires and actions tasks from participants and stakeholders in a timely manner.
  
• Where part of a team mentor other team members to grow and develop in their roles and participate in regular supervision sessions to enable your professional development.
  
• Deliver capacity skill building & development for participants where required ensuring support is delivered through personcentric frameworks.
  

Qualifications & Experience

• 2 years experience in a Support Coordination NDIS role (or similar e.g. NDIS Planner or LAC) supporting a diverse client base understanding NDIS legislation & regulation be able to stay up to date with evolving and changing guidelines and requirements.
  
• Degree level qualification in a relevant field social worker psychology allied health community services or mental health required for some of the roles.
  
• Experience of working with and coordinating support for people with complex disabilities high intensity care as well as candidates with specialist knowledge & experience of working with NDIS participants with mental health and psychosocial disabilities autism & ADHD housing or leaving school accessing mainstream and government services & supports will be highly regarded.
  
• Ability to undertake research deliver information in an easytounderstand format and build key relationships with a range of diverse stakeholders is critical.
  
• Must have strong ethics and values be highly organised and be able to manage competing priorities whilst delivering consistently highquality outcomes for participants and the team.
  
• Able to work autonomously as well as be part of a team and understand the commercial elements of the role including meeting minimum billable hours invoicing service agreements and legal responsibilities.
  
• Full competence with computer systems apps and other technology relevant to the role.
  

Benefits