Supervisor Venue Presentation
Supervisor Venue Presentation
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Job Description
Reporting to the Manager of Guest Services Venue Presentation you will be jointly responsible for all venues overall cleanliness detail servicing resources care and maintenance. This positions general focus and responsibility is to ensure standardized training and documented systems have been established implemented and maintained. You will cultivate the positive growth of the department its colleagues and leaders as measured by our guest experience (Elevate program) brand standards (internal and external audits) and colleague experience (Employee Engagement Survey).
- Establish goals measurements and results for the department supervisors along with the housekeeping staff.
- Develop and update job descriptions job task checklists and standard operating procedures for all department supervisors and housekeeping staff.
- Supervise equipment and supply usage and place orders based on departmental needs.
- Meet with various vendors to discuss all matters relating to the housekeeping department.
- Prioritize implement and supervise all deep cleaning and job cycle projects for the facility.
- Schedule train assign review and evaluate the work of assigned staff.
- Prepare and maintain required housekeeping records and reports.
- Assign responsibility take corrective action demonstrate leadership evaluate mentor and motivate the housekeeping supervisory team and staff.
- Supervise with facts focus on results provide clear direction and encourage innovations.
- Oversee equipment tags and reports deficiencies.
- Complete building inspections to ensure tasks are completed MLSE cleaning standards are met and adherence to cleaning procedures.
- Monitor and revise departmental health and safety tools including WHMIS training programs as needed.
- Ensure a safe work environment is maintained and that all colleagues are committed to working safely.
- Ensure adherence to MLSE service standards and policies.
- Perform other duties as required.
Qualifications :
Note: Before reviewing the qualifications listed below we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the Message to the Hiring Manager section of our online application.
- Available to work overnight / statutory holidays.
- A university or college degree preferably in hospitality management is an asset.
- Housekeeping management experience with thorough knowledge of modern cleaning practices and equipment is an asset.
- Proficient in MS Office applications.
- Ability to supervise lead and balance multiple priorities/tasks.
- Clear verbal & written communication skills.
- Must be able to lead teambuilding morale and service culture within the department.
- Arena/multipurpose facility experience preferred.
- Ability to work while under pressure; meet tight deadlines.
- Previous experience in a unionized work environment is beneficial.
- Must be highly organized and energetic.
Additional Information :
Apply by: January 28th 2025
Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee wellbeing.
As a part of our recruitment process AI may be utilized to: screen applications assess qualifications and enhance candidate selection. We remain committed to ensuring a fair and equitable hiring experience for all candidates.
We thank all applicants for their interest however only those selected for an interview will be contacted.
At MLSE we are committed to building an equitable diverse and inclusive organization.
We are an equal opportunity employer and we do not discriminate on the basis of race ancestry place of origin colour ethnic origin citizenship creed sex sexual orientation gender identity gender expression age record of offences marital status family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
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Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
