Credit Controller

Our clients team has a vast indepth knowledge gained from years of real world delivery in large private and public companies including many household brands. Their expertise spans across process improvement lean management techniques operations technology delivery and enhancing customer experience. Our clients purpose is to support the growth of UK businesses and increase operational efficiencies through the deployment of flexible rapid and low cost solutions that deliver real business outcome

Role overview

Our client is excited to announce the launch of new partnerships and are seeking an experienced Credit Controller to support their success.

In this role you will bring a positive attitude and take charge of managing assigned customers ensuring timely collection of outstanding payments as per agreed terms and maintaining the accuracy of the sales ledger.

Your key responsibilities will include ensuring the sales ledger is accurate and complete and engaging with customers to resolve any outstanding debts

Job Type: Fulltime/Permanent

Location: Cape town

Workplace: Onsite

Working Hours: Monday Friday (UK Times)

Requirements

• Must reside in Cape Town
• Must have a functional smartphone for twofactor authentication
• Completed Matric
• Fluency in German
• Bachelors degree in Finance Accounting or Business Administration advantageous
• 13 years of proven experience as a Credit Controller
• 12 months of international BPO experience advantageous
• Solid understanding of basic bookkeeping and accounting principles
• Proven ability to calculate post and manage accounting figures and financial records
• Handson experience with spreadsheets and proprietary software
• Proficient in Excel/MS Office
• Experience with NetSuite (1 Year) Sage 200 (1 Year) or other accounting software
• Prior experience in a customerfacing role or client management is advantageous
• Strong analytical skills and attention to detail
• Demonstrable flexibility energy and proactivity with a cando attitude
• Ability to work independently and in a team maintaining high standards
• Ability to work accurately under tight deadlines

Responsibilities

• Managing a portion of the companys debtor book effectively
• Collecting due amounts daily via telephone email and letters
• Investigating disputes to secure payments
• Handling and resolving queries promptly via a helpdesk ticketing system
• Building strong relationships with the finance departments of our clients
• Collaborating with Account Managers on payment issues with their clients
• Processing refunds to clients and updating internal systems after bank approval
• Resolving unallocated payments/credit balances
• Contacting clients regarding incorrect or missing remittance advice
• Preparing and issuing consolidated invoices twice a month
• Supporting the Accounts Receivable Manager with ongoing improvements within the department
• Maintaining accurate records of all credit transactions and regularly analyzing the credit control system to reduce bad debt
• Assessing the creditworthiness of potential customers by reviewing their credit reports and financial records

Benefits

• Work for a dynamic company that values its employees and places them along with customers at the heart of everything it does.
• Enjoy benefits like early finish on your birthday and the opportunity to help shape the engagement team!