Customer Success in Lisbon
Customer Success in Lisbon
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1 Vacancy
Job Description
Join a Global Digital Leader: Customer Success Role for Dutch Speakers in Lisbon!
Are you ready to take your career to the next level Do you have a passion for helping customers succeed and thrive Were looking for a talented Customer Success Specialist to join our dynamic and innovative team in Lisbon Portugal!
As part of a global digital leader you will play a crucial role in delivering outstanding customer experiences to our clients in the Dutch market. Were on the hunt for someone whos ready to make a difference and bring their problemsolving skills to the table. If youre a Dutch speaker we want to hear from you!
Key Responsibilities:
- Deliver topnotch Customer Success for our Dutchspeaking clients ensuring they receive exceptional service and support
- Assist with onboarding training and guiding clients through our digital platforms
- Troubleshoot and resolve customer inquiries with precision and care
- Collaborate with our crossfunctional teams to continuously improve processes and customer satisfaction
- Monitor customer health metrics ensuring that clients maximize the value of our digital solutions
- Drive engagement and advocate for the customer within the organization
Preferred Experience:
- Experience in digital marketing or a similar field (not mandatory but a big plus!)
- Fluency in Dutch (spoken and written) is a must
- Previous experience in Customer Success Account Management or Customer Support roles is a plus
- A strong problemsolver with excellent communication and interpersonal skills
- Techsavvy and adaptable to learning new tools and systems
What We Offer:
- Competitive salary with a great benefits package
- The chance to work for a global leader in the digital space
- Live and work in the beautiful city of Lisbon Portugal a hub for tech innovation and lifestyle!
- Opportunities for personal and professional growth in a fastpaced supportive environment
- Vibrant company culture that values teamwork creativity and diversity
Requirements:
- EU citizen or Portuguese resident with a valid resident card
- Fluent in Dutch and comfortable communicating in English (both spoken and written)
- Passion for customer success and providing excellent service
Why Lisbon
Lisbon is an exciting city to live and work in! Known for its rich history beautiful landscapes vibrant culture and thriving tech scene its the perfect place for digital professionals to grow and enjoy a high quality of life.
Ready to make an impact
Join us and become a part of an incredible global company! If youre driven by customer success and excited about the digital landscape wed love to hear from you. Apply now and start your journey with us!
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Employment Type
Full Time
