Mortgage Administration Officer
Mortgage Administration Officer
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Job Description
- To provide a full administrative service in support of the mortgage underwriting operation from Decision in Principle through to completion using electronic and online systems verifying and creating documents and tasks.
- To demonstrate sound decision making and document the rationale for acceptance.
Key Responsibilities
- Support the daytoday administration and processing of all new and existing mortgage applications.
- Processing Decision in Principle (DIP) enquiries with full knowledge of TML Credit Policies
- Supporting Underwriters to progress applications to Completion.
- Mortgage Admin Officers will have a full knowledge of the Mortgage Application System and utilise the system to ensure all mortgage applications are processed in line with the companys service standards.
- Mortgage Admin Officers will liaise directly with intermediaries solicitors and valuers on the application ensuring information requested is received and processed accurately as well as providing an excellent level of service to the third parties.
- Consider and apply the principle of Treating Customer Fairly (TCF) during the process.
Qualifications :
- Experience of administration in a mortgage environment
- Financial Services experience
- Ability to work effectively as part of a team
- Demonstrate the ability to learn new skills
- Technology skills including MS Excel and Word
Additional Information :
Your Wellbeing We take your health and wellbeing very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) Offering you support on a wide range of subjects including financial concerns mental wellbeing and more general queries around family work housing and health
- Cycle to work scheme
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle Its important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when youre enjoying your leisure time.
- Competitive Salary
- 25 days annual leave
- Pension and healthcare
- Flexible working hours
- Hybrid Working
- Modern offices in Glasgow
- Positive and supportive environment
Your Contribution Were focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
