- Reporting to FM and assist him in stock ordering and maintaining the optimum stock level in the department.
- Lead the team of Store Associates in the department for mass merchandising shelf management stock management and cleanliness of the department.
- Assist FM in achieving sales targets of the department.
- Mechanizing of the Department before store opening.
- Responsible for presentation of products according to Plano gram.
- Must follow SOPs.
- mDisciplined with proper & professional Attire.
- Keep the track record of expiries of product during & after stock deliveries in coordination with store associates.
- Stock and Shelf Management.
- Provide optimum customer services.
- 100 % Cleanliness of the department and shelves
- Ensure 10 % new customer development in every year.
- Ensure 100 % product shelve viability in the department.
- Reduce the shrinkage level in the department up to the desired level.
- Train all team members by pointing and discussing their weaknesses and strengths to meet the operational standards.
- Addressing customer complaints to understand customers needs and expectations and to propose solutions.
- Maintenance of Customer file to update and ensure the quality of customer file data in order to communicate with customers in the most efficient way.
- Contact with at least 10 customers on weekly bases to understand their needs and expectations and to know best customers personally.
- Perform analysis of best customers to know them understand their needs and propose solutions.
Qualifications :
Bachelors Or Intermediate with 68 years of experience
Remote Work :
No
Employment Type :
Fulltime