Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
RRD is seeking an energetic enthusiastic & motivated individual to join our team in Chanhassen as a Customer Service professional!!
Print industry experience is preferred but not required. We will train!
Coordinate production of printed materials or printrelated services for the companys clients. Maintain positive client relations through active engagement through all stages of the manufacturing process from initial contact through the final disposition of the product.
Responsibilities:
- Assess plan and coordinate major aspects of projects/production on their own and in conjunction with production leadership
- Provide and/or develop unique solutions to client concerns process improvement invoice reconciliation proof of deliveries etc.
- Ensure job instructions are entered and verified in the various manufacturing systems and queued into the production schedule.
- May provide presales support with clients and discuss the manufacturing capabilities and requirements needed to produce a successful job.
- Maintain a complete understanding of work performed in order to assemble appropriate paperwork for timely billing.
- Performs other related duties and participates in special projects as assigned.
Qualifications :
- Able to consistently apply applicable policies procedures regulations and program objectives when carrying out the duties of the job.
- Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
- Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs.
- Might need to be flexible to work weekends and holidays as needed.
- HS diploma or GED with 5 years of relevant client service / administrative/operational support in manufacturing operations or office environment directly related to the duties of the job .
Additional Information :
The national pay range for this role is $51900 to $85300 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon but not limited to: education skills experience proficiency performance shift and location. In addition to base salary depending on the role the total compensation package may also include participation in a bonus commission or incentive program. RRD offers benefits including medical dental and vision coverage paid time off disability insurance 401(k) with match life insurance and other voluntary supplemental insurance coverages plus tuition assistance maternity leave adoption assistance and employer/partner discounts.
#RRDCORP
RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
