Position : Customer Service Representative
Working Hours : 9am5pm MF PST
Salary Range : usd/month
About the company:
Your shopping companion for all things hearing health. Purchase leading products test your hearing and dig into 300 expert articles.
Duties and Responsibilities:
- support in email chat text
- people ask questions in the backend text and email system and this person will give troubleshooting
- create a ticket and appointment with the inside sales
- has an upbeat friendly energy
- should be empathetic with customers
Qualifications:
- At least 2 years of experience in the role
- Energetic and focused individual
- Fluent English speaker with limited accent
- Critical thinking skills and confidence in decisionmaking
- Experience with CRM systems (HubSpot preferred)
We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.