Technical Support Engineer-Istanbul
Technical Support Engineer-Istanbul
Posted on :
15-01-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Provide regional technical support in Europe responding quickly with technical solutions through service portals remote diagnostics and onsite support.
- Conduct regular regional visits organize meetings workshops and other activities with regional partners and headquarters to continuously improve regional technical capabilities.
- Organize and deliver onsite technical training for new product launches level training programs and onthejob training programs in collaboration with relevant stakeholders.
- Collect and report information on typical fault trends latest and critical faults and promote prompt resolution of quality issues.
- Develop and release technical notices and typical technical repair case studies.
- Manage regional special events providing timely onsite support with quick solutions technical research and analysis as per stakeholder instructions.
- Respond promptly to special event management requirements.
- Perform other duties as assigned by the line manager.
Requirements:
- Bachelors degree or higher with at least 2 years of relevant experience.
- Fluency in both Turkish and English. Chinese is a plus.
- Strong crosscultural communication skills and crossfunctional coordination abilities.
- Ability to work under pressure and meet strict deadlines in a dynamic environment.
- New Energy Vehicle (NEV) technical background is preferred.
- Willingness to travel frequently within Europe and occasionally to China.
We offer:
- Job in a fastgrowing company and industry which represents sustainable technology;
- Performance and experiencebased competitive remuneration;
- Team building events and employee learning opportunities.
Please note that position is open for candidates eligible to work in Turkey.
Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
Employment Type
Full Time
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