Product Owner ServiceNow
Product Owner ServiceNow
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Salary Not Disclosed
1 Vacancy
Job Description
Our company has a client that is seeking a Product Owner (ServiceNow) in Chicago IL.
Key Responsibilities:
- Product Owner (ServiceNow) will collaborate with Manager and other stakeholders to define and manage the product vision roadmap and priorities for the ServiceNow platform
- Support and improve agile processes by assisting with sprint planning backlog grooming and prioritization to meet critical milestones and deliverables
- Write and refine user stories ensuring clear acceptance criteria are defined and aligned with stakeholder needs
- Partner with the team to break down work into actionable tasks and manage sprint execution ensuring alignment with approach
- Collaborate with the agile teams to deliver highquality scalable solutions
- Work closely with the CMDB team to ensure a comprehensive inventory of hardware and software supporting patching processes and infrastructure management
- As a Product Owner (ServiceNow) you will ensure readiness for major deliverables such as the migration from Cherwell to ServiceNow and assist in knowledge base article preparation and milestones leading into May
- Serve as the key liaison for prioritization across ITSM CSM and other modules within the ServiceNow platform
- Provide guidance and support to the team in the absence of a release lead or tester
Required Skills : * ServiceNow certifications (e.g. Certified System Administrator Certified Implementation Specialist) are strongly preferred * 5 years of experience as a Product Owner with a focus on ServiceNow * Experience managing CMDB processes workflows and other integrations within the ServiceNow platform * Strong understanding of agile methodologies including sprint planning backlog grooming and user story development * Excellent communication prioritization and leadership skills with the ability to drive team alignment * Familiarity with ITSM HR and Finance processes and how they align with ServiceNow * Proven ability to collaborate effectively with crossfunctional teams stakeholders and thirdparty vendors
Employment Type
Full Time
