Product Owner CLM
Product Owner CLM
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Salary Not Disclosed
1 Vacancy
Job Description
Were seeking a Product Owner to support the implementation of our Contract Lifecycle Management (CLM) system. Initially the role will focus on an inflight program of strategic importance for ServiceNow involving various teams across Sales Operations Digital Technology Finance and Legal. This role offers the opportunity to play a pivotal part in expanding and enhancing system capabilities to streamline and optimize the QuotetoCash process.
What You Get to Do in This Role:
- Support the Product Manager in evaluating the business value of new feature requests and prioritizing them to ensure alignment with product strategy and the broader business vision.
- Develop detailed product feature specifications and ensure alignment across relevant teams.
- Lead business requirements gathering sessions define use cases and create Business Requirements Documents (BRDs).
- Support the Product Manager with productrelease planning and manage stakeholder expectations regarding the delivery of new functionalities or change requests.
- Assist with testing activities including scripting UAT tests supporting UAT planning and participating in test execution.
- Contribute to Organizational Change Management (OCM) efforts by supporting the development of training and enablement materials.
- Identify resolve or escalate any roadblocks that may impede sprint or release goals.
- Serve as a product ambassador both internally and externally sharing knowledge providing product demos answering questions and fostering strong stakeholder relationships.
- Work within an AgileWaterfall hybrid framework continuously reassessing business needs and refining priorities.
Qualifications :
To be successful in this role you have:
- A bachelors degree (or equivalent) and a minimum of 5 years of experience in product development specifically as a Business Analyst or Product Owner. Experience implementing iCertis CLM is a plus
- Deep understanding and practical experience with the endtoend QuotetoCash (QTC) process
- Domain knowledge in SaaS product sales (e.g. Salesforce ServiceNow Amazon Web Services (AWS) Workday) and the contracts involved in selling SaaS solutions
- Experience with Agile or Scaled Agile Framework (SAFe) methodologies
- Proficiency in using project management tools and technologies to support efficient delivery
- A track record of collaborating with and representing Legal teams to align product needs with legal requirements
- Excellent communication and presentation skills with the ability to convey complex ideas clearly to diverse audiences
- Sharp analytical and critical thinking skills to assess problems and derive effective solutions
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
