Job Title: Digital Health Service Delivery Project Manager
Location: Fort Worth TX 76134(Onsite)
Job Summary:
We are seeking an experienced and dynamic Digital Health Service Delivery Project Manager with expertise in delivering digital health solutions leveraging AWS Cloud Technlogies. The ideal candidate will lead and coordinate the implementation of cuttingedge digital health services oversee technical service readiness for new product launches and product updates. This is an exciting opportunity to join a dynamic team dedicated to delivering highquality medical devices that positively impact patient care.
As a Project Manager for Service Readiness you will play a critical role in ensuring the successful launch and update of our medical device software. You will collaborate with crossfunctional teams including engineering quality assurance regulatory affairs marketing and customer support to coordinate and execute projects from initiation to completion. Your primary focus will be on ensuring design for serviceability technical service readiness effectively managing resources and driving project deliverables within specified timelines.
Key Responsibilities
Project Leadership:
- Plan execute monitor and close projects related to digital health service delivery.
- Define project scope goals milestones and deliverables in collaboration with stakeholders.
- Drive project execution monitor progress and take proactive measures to address any potential risks or issues.
- CrossFunctional Collaboration:
- Foster effective communication and collaboration among crossfunctional teams including product service engineering technical publications supply chain quality assurance regulatory affairs marketing clinical applications and technical services training.
- Facilitate regular project meetings provide status updates and ensure stakeholders are informed about project milestones and deliverables.
- Act as a liaison between different departments to resolve any conflicts or dependencies that may arise during the project lifecycle.
- Technical Service Readiness:
- Develop and implement strategies for technical service readiness including service documentation training and field support planning.
- Collaborate with the customer support team to define and implement service policies procedures and processes to ensure effective product support postlaunch.
- Identify and assess potential risks or challenges related to service readiness and develop contingency plans to mitigate them.
- Ensure all digital health solutions comply with regulatory standards such as HIPAA GDPR and other applicable frameworks.
- Oversee testing and quality assurance processes to deliver highquality solutions.
Risk Management:
- Identify and mitigate risks associated with project delivery and cloudbased solutions.
- Develop contingency plans to address potential challenges.
Qualifications
Education:
- Bachelors degree in Computer Science Information Systems Healthcare Management or a related field. Masters degree preferred.
- Experience:
- 5 years of project management experience in digital health or healthcare IT.
- Proven track record of delivering projects using AWS Cloud technologies.
- Experience with SAFe Agile Scrum or other project management methodologies.
- Knowledge of healthcare interoperability standards like HL7 FHIR or DICOM is a plus.
Skills and Expertise:
- Proficiency with AWS services and cloud architecture principles.
- Strong understanding of healthcare compliance standards and data privacy regulations.
- Exceptional organizational and problemsolving skills.
- Proficient in project management tools (e.g. Jira MS Project Confluence).
- Excellent communication and interpersonal skills.
Preferred Certifications:
- PMP CAPM or equivalent project management certification
- Certified ScrumMaster (CSM) SAFe