Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is an American organization that operates Texass electrical grid the Texas Interconnection which supplies power to more than 25 million Texas customers and represents 90 percent of the states electric load. Our client is the first independent system operator (ISO) in the United States and one of nine ISOs in North America. Our client works with the Texas Reliability Entity (TRE) one of eight regional entities within the North American Electric Reliability Corporation (NERC) that coordinate to improve reliability of the bulk power grid. Our client is a membershipbased 501(c) nonprofit corporation and its members include consumers electric cooperatives generators power marketers retail electric providers investorowned electric utilities (transmission and distribution providers) and municipally owned electric utilities.
Job Title: Production Support Analyst/DevOps Analyst
Location: Taylor TX 76574
Duration: 12 Months
Job Type: Contract
Work Type: Remote
Job Description:
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The client is seeking an experienced Operations Analyst with handson experience supporting and operating modern integration applications in onpremises and public cloud environments.
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Operates Integration solutions either greenfield or reimplementation of existing solutions following client operating procedures and SDLC guidelines.
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Works closely with internal technical teams to design prototype develop and maintain complex applications.
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Performs proof of concepts to evaluate and prove out nonfunctional requirements and options.
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Uses toolsets that adhere to the frameworks of the technical stack complying with the organizations standards.
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Process changes fixes and requests; minimize the risk to the stability of the applications; and review test and implement new application related tools or utilities as appropriate.
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Provides technical support for the application suite and related interfaces.
JOB DUTIES
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Develop and operate integration components.
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Performs system integration and performance monitoring.
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Continuously automates processes during operations.
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Develops prototypes to prove out operational designs and delivery patterns.
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Fosters collaboration with crossfunctional teams including Architecture Development Operations Compliance Security etc.
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Understands and applies principles theories and concepts related to the profession and clients culture.
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Provides mentoring and guidance to other team members.
ADDITIONAL JOB DUTIES
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Conveys team goals effectively through strong written and verbal communication skills.
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Analyses current application process and recommend improvements.
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Participates in review of highlevel design.
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Develops and sustains a highlevel understanding of the client business applications.
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Increases and maintains proficiency on operational methodologies and concepts.
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Identifies and acts upon functional and technical design and system architecture improvements.
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Updates team policies processes and workflows for submission to Management.
EXPERIENCE
Desired Skills
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Required experience with monitoring and observability tools such as Splunk and Dynatrace APM
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Required experience with scripting using Python Ansible Terraform PowerShell Shell or other automation technologies
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Required experience with Integration Middleware like TIBCO Kafka ActiveMQ API Gateway and related technologies.
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Required experience working with SQL and preferably using Oracle
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Required experience working with Docker and Kubernetes and preferably Openshift.
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Preferred knowledge of integrations patterns using REST APIs WSDL/XSD OpenAPI etc.
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Preferred experience working with Azure messaging solutions like API Management Logic Apps Service Bus and Event Hub
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Preferred experience working with ServiceNow xMatters and other incident management technologies.
EDUCATION
TekWissen Group is an equal opportunity employer supporting workforce diversity.