Program Manager
Program Manager
Posted on :
14-01-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-01-2025
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is a top manufacturer of roofing and waterproofing solutions in North America operating 30 locations throughout the U.S. They offer a range of products for both commercial and residential roofing along with pavement coatings.
Title: Program Manager
Work Location: Parsippany NJ 07054
Duration: 12 Months
Job Type: Contract
Work Type: Hybrid
Job Description:
- proven experience in matrix organization leading large programs (with 8 10 teams)
- Knowledge and experience in the manufacturing area (Order Entry Shipments Collection Warehouse management etc)
- Excellent communication and presentation skills
- Ability to conduct effective meetings and drive agendas in a large setting (5060 people)
- Prefer somebody with experience in integrating many systems to SAP
- Prefer somebody with experience or was a part of Large ERP rollouts
SUMMARY:
- The Program Manager will be responsible for coordinating delivery of technology solutions that will result in realizing the business outcome targeted by the Lead and their Business Partners.
- The Program Manager will report into the IT Director Project and Portfolio Management and will partner with Product Directors to define the program strategy monitor progress mitigate risks remove impediments resolve escalated issues and communicate progress. The Program Manager is accountable for resolving interdependencies projecting resource requirements planning and facilitating organizational change management financial management vendor management and providing a program environment for optimized delivery of high quality technology solutions that meet business expectations.
- Programs will likely impact multiple business areas including but not limited to: HR Sales IT Finance Marketing Logistics and Customer Care.
- The Program Manager also shares accountability with Project Managers for delivering quality solutions that meet business outcomes.
- The Program Manager will guide coach and oversee the work of Delivery Managers assigned to a Program.
- Program Manager may manage one or multiple initiatives within the program as a Delivery Manager depending on the complexity and type of the initiatives.
Responsibilities include:
Program Strategy and Leadership:
- Partners with Product Director/IT Director to define maintain and track the programs objectives roadmap strategy structure scope budget and success measures.
- Coordinates with Product Director/IT Director and Business Partners to identify projects deliverables and timeframes for realizing business outcome.
- Defines the required skills / competencies to staff the project(s) teams effectively.
- Partners with business and IT leads to staff the projects appropriately including internal and external resources.
- Leads vendor RFP selection and contracting (MSA SOW) processes (as needed).
- Applies organizational policies and processes to create communicate and gain buy in to the program governance structure and processes that is most suitable for the type of program.
- Ensures that team members understand their roles and responsibilities.
- Participates in solution definition to gain good understanding of business needs priority and impact in realizing business outcomes.
- Ensures team collaboration motivation and achievement.
- Guides and coaches Delivery Managers and other team members in the program and ensures continual alignment of deliverables to program objectives.
- Identifies gaps in team skills and collaborates with chapter leads to coach and mentor team members.
- Collaborates with Product Owners Business Partners and IT Leads to ensure that teams are working on the right things to optimize teams delivery.
- Proactively identifies and mitigates risks to realizing the benefits of the program
- Provides timely and concise communications for the overall program as needed.
- Develops and fosters relationships with the Key Stakeholders IT Leads Product Owners and business partners in order to improve communication and enhance their support for the program.
- Manages and monitors communication between the program and other portfolio projects.
Program Planning and Execution:
- Leads the team to insightful thinking by developing creative approaches to delivering services business models and strategies with technology solutions.
- Partners with Delivery Managers Technical Leads and Business Leads to analyze propose and recommend solution alternatives with constraints on time budget and resources while meeting business objectives.
- Removes impediments for the team quickly and ensures smooth operating and environment for the teams.
- Identifies and manages cross project dependencies by actively seeking out such information from the Delivery Manager Release and Change teams in order to be comfortable that the overall program goals are achievable.
- Responsible for capturing decisions program risks and issues defining mitigation strategies and ensuring the program is minimally impacted.
- Develops and track progress against plans and budgets coordinates meetings publishes agendas/minutes and status reports documents risks and issues prepares presentation materials.
Program Governance:
- Facilitates governance and escalation processes as defined and agreed for the program..
- Conducts impact assessments for program changes and recommends decisions.
- Creates and manages the program budget tracking plan vs. actual vs. forecast.
- Analyzes variances and trends in costs schedule quality and risks by comparing actual and forecast to planned values in order to identify corrective actions or opportunities.
- Serves as escalation point for Delivery Managers and Product Owners for internal and vendor related issues.
- Capture and monitor burn rate of the Program.
ESSENTIAL DUTIES:
- 35% Program Strategy and Leadership
- 45% Program Planning and Execution
- 15% Program Governance
- 5% Other Responsibilities as Deemed Necessary
Technical Competencies/Skills:
- Expert knowledge of program project and portfolio management best practices in multiple methodologies
- Expert knowledge of facilitating and coaching teams in Hybrid Project Management
- Expert knowledge of resource planning and utilization
- Advanced project management skills (budget management resource management issue and risk management stakeholder management benefits/value management etc.)
- Strong Program Management Skills
- Strong knowledge of external offerings / methodologies in the program / project management space
Leadership / Supervision:
- Minimal to no supervision and oversight required
- Provide onthejob training/support to new/other team members
- Strong ability to apply feedback received to daytoday work and strives to improve performance.
- Adopts different leadership styles as demanded by the situation
- Leads strategy approach and execution of IT projects
- Strong strategic thinking skills
- Very strong ability to provide coaching and mentoring to other team members on a regular basis
Education/Experience:
- Masters or Bachelors Degree in Computer Science Information Systems Business Administration or other related field
- 15 years of IT and business/industry work experience
- 10 years of managing large complex programs and projects through the end to end lifecycle with at least 3 years in working with Agile teams
- Experience leading transformational organizational change management initiatives
- Significant experience in CSuite communications and engagement
- Project Management certification or successful completion of a recognized project management curriculum is required
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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