JOB TITLE: Project Management Officer

A. Job Description

1. Resident & Community Contribution

• To demonstrate understanding of the Councils Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of putting our residents first.

2. People Management

• No direct supervisory responsibility however may be requirement to establish and coordinate meetings and task and finish groups and to assist in induction and training of peers and new employees.

3. Operational Service Delivery

Key Responsibilities

• Project Planning and Execution
• Develop and implement project management strategies and plans aligned with the governments strategic goals and priorities.
• Work collaboratively with project leads and relevant stakeholders to create detailed project plans.

Stakeholder Engagement

• Engage and communicate effectively with internal and external stakeholders to ensure project buyin and alignment.
• Provide guidance and training to project teams on best practices for project management.
• Facilitate workshops and meetings to ensure stakeholder commitment to project objectives.

Monitoring and Reporting

• Develop and implement mechanisms for tracking and reporting on project progress ensuring transparency and accountability.
• Regularly review project progress to ensure that objectives are being met and identify any issues or risks to project success.
• Provide regular updates to senior leadership on the status of projects across the portfolio.

Continuous Improvement

• Continuously evaluate and improve project management processes and methodologies to enhance efficiency and effectiveness.
• Lead lessons learned sessions to capture insights and best practices from completed projects and apply them to future initiatives.
• Stay abreast of industry trends and developments in project management and incorporate relevant innovations into the local governments practices.

4. Service Planning & Development

• Maintain knowledge of the Councils plans priorities risks opportunities and programmes alongside the Teams Plan and understanding of own contribution in order to ensure delivery of these plans.

5. Financial & Resource Management

• To demonstrate costconsciousness and identify any cost effective changes to own way of working.

6. Service Improvement

• To identify and suggest any improvements to current ways of working in order to deliver a more efficient and effective service for customers.

7. Contacts

• Primary contact will be with other officers within the Council Members and service users / residents and their representative bodies.

8. Additional Responsibilities

• Complete other reasonable tasks in order to fulfil role purpose or as instructed by management.

9. Key Performance Indicators

• Delivery of the agreed Personal Performance Appraisal Objectives.

B. Person Specification

Project Management Officer

1. QUALIFICATIONS

Degree in a relevant subject or equivalent experience.

Professional certification in project management (e.g. PMP PRINCE2 AGILE) is highly desirable.

Evidence of continuing professional development

2. STATUTORY or ROLE SPECIFIC REQUIREMENTS

Ability to work flexibly to meet the needs of the Service

3. EXPERIENCE

Evidence you have continuously evaluated and improved programme and project methodologies to enhance efficiency and effectiveness..

Collaborative working ability to to capture insights and best practices from completed projects and apply them to future initiatives.

Proven track record of successfully delivering results in complex project environments.

Demonstrable experience of best practices in project development and delivery and relevant tools and methodologies.

4. KNOWLEDGE & SKILLS

Strategic Thinking: Ability to understand and align projects with broader organisational goals and objectives.

Stay abreast of industry trends and developments in project management and incorporate relevant innovations into the local governments practices

Analytical Skills: Strong analytical skills

Stakeholder Management: Excellent interpersonal and communication skills to engage and influence stakeholders effectively.

Project Management: Solid understanding of project management principles and practices.

Financial literacy: skilled understanding of financial and extrafinancial data information and risks including budget development forecasting and monitoring

Strong IT skills and the ability to proficiently use Word Excel PowerPoint and Visio.

Proven ability to manage a range of projects through to completion

Proven written and oral communication and interpersonal skills with good negotiation and influencing skills and the ability to work collaboratively with internal and external partners/professionals.

Continuous Improvement: Commitment to continuous improvement and learning.

5. COMPETENCIES

Residents and Community Focus

Putting Our Residents First. Delivers the Customer Care Promise; is welcoming helpful & polite. Engages empathises and takes ownership. Gives clear information about service standards and timescales. Treats all customers and colleagues with dignity and respect.

Aware of Local Government purpose & Nolan principles including integrity openness and honesty. Adopts a One Council perspective on service delivery.

Accountability and Delivery

Plans prioritise & organises workload to meet deadlines. Is quality orientated and accepts responsibility for outcomes (positive and negative).

Considers financial implications of service delivery. Costconscious aware of budgetary controls and escalates decisions where appropriate.

Inspirational Collaboration

Engages with Councils vision and priorities and takes One Council view. Actively listens and contributes to team meetings and decisions.

Takes responsibility for own development and wellbeing. Encourages constructive feedback and is selfaware of own strengths wellbeing and development needs. Actively participates in learning activities and applies new knowledge and skills in the workplace.

Drives Change and Improvement

Solution focused challenges existing practices and suggests new ways of doing things. Willing to try new things accepts responsibility and learns from own mistakes

Remains positive and engages with change and service improvement. Remains openminded to new ideas.