drjobs Patient Services Coordinator Medical

Patient Services Coordinator Medical

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1 Vacancy
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Job Location drjobs

Davao City - Philippines

Monthly Salary drjobs

630 - 630

Vacancy

1 Vacancy

Job Description

This is a remote position.

Job Title: Patient Services Coordinator


Schedule: Monday to Friday 8:00 AM 5:00 PM EST (with flexibility as needed)


About the Role:
We are a mental health clinic dedicated to providing exceptional care for individuals seeking addiction medicine and mental health services. As a Patient Services Coordinator you will be the first point of contact for all callers ensuring excellent service and efficient handling of inquiries.

Responsibilities:

  • Answer and manage calls promptly and professionally.
  • Categorize and route calls (e.g. patient inquiries media regulatory bodies vendors).
  • Provide information about clinic services insurance options and intake procedures.
  • Collect and document patient details for followup including contact information and communication preferences.
  • Assist patients with next steps such as scheduling appointments or open house visits.
  • Escalate urgent or specialized inquiries to the appropriate contacts.


Requirements

  • High school diploma or equivalent; experience in healthcare or customer service preferred.
  • Excellent communication and organizational skills.
  • Ability to handle confidential information with professionalism.
  • Proficient in basic computer applications.


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    Employment Type

    Full Time

    Company Industry

    Specialty Trade Contractors

    About Company

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