Other Stories Sales Ambassador
Other Stories Sales Ambassador
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Salary Not Disclosed
1 Vacancy
Job Description
We believe that you will be a part of cultivating a friendly and warm shopping experience for & Other Stories customers through organic customer service product knowledge operational routines and overall upkeeping within a value driven team environment to drive sales.
Customer Service
- Greet and engage all customers in conversation
- Utilize an organic customer service approach to create an easy and inspiring shopping experience for every customer
- Provide relevant and detailed product knowledge of all & Other Stories merchandise including but not limited to fabric types washing instructions garment fits trends etc.
- Communicates with customers courteously and promptly inperson and via phone
Operations
- Ability to complete the full garment processing cycle from unpacking to steaming per & Other Stories guidelines and best practices to maximize selling opportunities
- Handles customer transactions at the register and packages purchases according to & Other Stories standards in a courteous and friendly manner
- Replenishes all departments consistently throughout the day to ensure full inventory on the shop floor
- Upkeeps & Other Stories logistic standards and overall cleanliness of stockrooms and back stocked merchandise
- Maintains & Other Stories shop floor standards by ensuring product care is met throughout the day
- Supports with execution of reductions and campaign set ups according to & Other Stories guidelines
- Adheres to & Other Stories values policies and procedures as outlined in company handbook
Team Player
- Partners with team members to ensure customers receive the best customer service in a friendly shopping environment
- Responsible for keeping shop floor and stockrooms clean well maintained and handed over per & Other Stories standards
- Willingness and ability to readily respond to changing circumstances and expectations
- Assists in training new team members with high level of customer service focus
- Being straight forward and open minded including when receiving and sharing feedback
Financial Accountability: None
Qualifications :
Minimum Candidate Qualifications:
- Must be able to work a flexible work schedule including nights and weekends
- High School graduate or equivalent preferred
- At least 6 months of experience in direct customer service retail industry preferred
- Ability to lift in excess of 20 pounds
- Ability to stand for long periods of time bend stretch engage in repetitive motions push pull and carry items (mannequins clothing totes torsos etc.) for a short distance
- Ability to climb a ladder and use a step stool
Competencies:
- Exceptional customer service and interpersonal skills
- Ability to recognize and execute selling opportunities
- Ability and willingness to run a cash register
- Excellent communication and organizational skills
- Lively interest and knowledge in fashion and design trends
- Passion and drive for retail industry
- Ability to multitask in a fastpaced environment
- Ability to take initiative to complete tasks and solve problems
- Ability to meet deadlines
- Ability to manage time and prioritize
Job Status: NonExempt Hourly (PartTime or FullTime)
The hourly pay for this role is $17.50
EEOC Classification: SLS
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
